● Service label—Provides important information to identify your computer. When
contacting support, you might be asked for the serial number, the product number, or
the model number. Locate this information before you contact support.
Your service label will resemble one of the following examples. Refer to the
illustration that most closely matches the service label on your computer.
Table 2-9 Service label components
Component
(1
)
Serial number
(2
)
Product ID
(3
)
HP product name and model number
Table 2-10 Service label components
Component
(1
)
HP product name
(2
)
Model number
Labels 19
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