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HP ENVY x360 Maintenance And Service Guide

HP ENVY x360
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Select the HP Easy Clean icon in the taskbar.
– or –
Select Start, and then select the HP Easy Clean tile.
2. Now that your device is disabled for a short period, see Removing dirt and debris
from your computer on page 35 for the recommended steps to clean the high-
touch, external surfaces on your computer. After you remove the dirt and debris,
you can also clean the surfaces with a disinfectant. See Cleaning your computer with
a disinfectant on page 36 for guidelines to help prevent the spread of harmful
bacteria and viruses.
Removing dirt and debris from your computer
Here are the recommended steps to clean dirt and debris from your computer.
For computers with wood veneer, see Caring for wood veneer (select products only) on
page 37.
1. Wear disposable gloves made of latex (or nitrile gloves, if you are latex-sensitive)
when cleaning the surfaces.
2. Turn o your device and unplug the power cord and other connected external
devices. Remove any installed batteries from items such as wireless keyboards.
CAUTION: To prevent electric shock or damage to components, never clean a
product while it is turned on or plugged in.
3. Moisten a microber cloth with water. The cloth should be moist, but not dripping
wet.
IMPORTANT: To avoid damaging the surface, avoid abrasive cloths, towels, and
paper towels.
4. Wipe the exterior of the product gently with the moistened cloth.
IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any
openings. If liquid makes its way inside your HP product, it can cause damage to the
product. Do not spray liquids directly on the product. Do not use aerosol sprays,
solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might
damage the
nish.
5. Start with the display (if applicable). Wipe carefully in one direction, and move from
the top of the display to the bottom. Finish with any exible cables, like power cord,
keyboard cable, and USB cables.
Removing dirt and debris from your computer 35

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HP ENVY x360 Specifications

General IconGeneral
Form factorClamshell
Product typeHybrid (2-in-1)
Product colorSilver
Country of originChina
Bus typeDMI2
SteppingF0
Tjunction105 °C
Processor cache3 MB
Processor cores2
Processor modeli5-5200U
System bus rate5 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel® Core™ i5-5200 Mobile Series
Processor socketBGA 1168
Processor threads4
Processor codenameBroadwell
Processor frequency2.2 GHz
Processor cache typeSmart Cache
Configurable TDP-down7.5 W
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version2.0
Processor boost frequency2.7 GHz
Processor operating modes32-bit, 64-bit
ECC supported by processorNo
PCI Express configurations4x1, 2x4
Thermal Design Power (TDP)15 W
Configurable TDP-down frequency0.6 GHz
Maximum number of PCI Express lanes12
Motherboard chipset-
Memory slots1x SO-DIMM
Internal memory8 GB
Memory form factorSO-DIMM
Internal memory typeDDR3L-SDRAM
Maximum internal memory- GB
Memory layout (slots x size)1 x 8 GB
HDD speed5400 RPM
HDD interfaceSATA
Storage mediaHDD
Card reader integratedYes
Total storage capacity1000 GB
Compatible memory cardsSD, SDHC, SDXC
Number of HDDs installed1
Display diagonal15.6 \
Touch technologyMulti-touch
Touchscreen typeCapacitive
Native aspect ratio16:9
Display number of colors16.78 million colors
Intel® Virtualization Technology (Intel® VT)VT-d, VT-x
On-board graphics card ID0x1616
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 5500
On-board graphics card familyIntel® HD Graphics
On-board graphics card memory3.749 GB
Maximum on-board graphics card memory16 GB
On-board graphics card base frequency300 MHz
On-board graphics card DirectX version11.2
Number of discrete graphics cards installed0
On-board graphics card dynamic frequency (max)900 MHz
Front camera resolution1280 x 720 pixels
WWANNot installed
Wi-Fi standardsWi-Fi 5 (802.11ac)
Bluetooth version4.0
Ethernet LAN data rates10, 100, 1000 Mbit/s
Charging port typeDC-in jack
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Pointing deviceTouchpad
Operating system installedWindows 8.1
Operating system architecture64-bit
Processor codeSR23Y
Processor ARK ID85212
Processor package size40 x 24 x 1.3 mm
Supported instruction setsAVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version1.00
Battery capacity48 Wh
Battery life (max)- h
Number of battery cells3
AC adapter power45 W
AC adapter frequency50 - 60 Hz
AC adapter input voltage100 - 240 V
Cable lock slot typeKensington
Operating shock40 G
Operating altitude0 - 3050 m
Non-operating shock240 G
Operating vibration1.043 G
Non-operating altitude0 - 4570 m
Non-operating vibration3.5 G
Storage temperature (T-T)-15 - 60 °C
Operating temperature (T-T)0 - 35 °C
Operating relative humidity (H-H)10 - 90 %
Sustainability certificatesRoHS, EPEAT Silver, ENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth250 mm
Width382 mm
Height23.9 mm
Weight2290 g

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