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MP9 G2 Retail System
HP MP9 G2 Retail System User Manual
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Cables
Item
Description
(1)
SA
T
A cable/connector
NOTE:
Included with comp
uter
.
T
ab color may vary
.
*
Adapter, DisplayPort to HDMI 1.4
*
Adapter, DisplayPort to VGA
*
Adapter, DisplayPort to DVI
*
Adapter, USB-C to USB 3.0
(800, 600, MP9 models)
*
DisplayPort cable
*
USB to serial adapter
8
Chapt
er 2 Illus
trated parts catal
og
15
17
Table of Contents
Default Chapter
5
Table of Contents
5
1 Product Features
9
Standard Configuration Features
9
Front Panel Components (Elitedesk 800, Prodesk 600, and HP MP9)
9
Front Panel Components (Elitedesk 705 and Prodesk 400)
10
Rear Panel Components (Elitedesk 800, Elitedesk 705, Prodesk 600, and HP MP9)
11
Rear Panel Components (Prodesk 400)
12
Serial Number Location
13
2 Illustrated Parts Catalog
14
Desktop Mini (DM) Chassis Spare Parts
14
Computer Major Components
14
Cables
16
Misc Parts
17
Drives
19
3 Routine Care, SATA Drive Guidelines, and Disassembly Preparation
20
Electrostatic Discharge Information
20
Generating Static
20
Preventing Electrostatic Damage to Equipment
21
Personal Grounding Methods and Equipment
21
Grounding the Work Area
21
Recommended Materials and Equipment
22
Operating Guidelines
22
Routine Care
23
General Cleaning Safety Precautions
23
Cleaning the Computer Case
23
Cleaning the Keyboard
23
Cleaning the Monitor
24
Cleaning the Mouse
24
Service Considerations
24
Tools and Software Requirements
24
Screws
24
Cables and Connectors
25
Hard Drives
25
Lithium Coin Cell Battery
25
SATA Hard Drives
25
SATA Hard Drive Cables
26
SATA Data Cable
26
SMART ATA Drives
26
Cable Management
27
4 Removal and Replacement Procedures - Desktop Mini (DM) Chassis
28
Preparation for Disassembly
28
Top Cover
29
Front Bezel
30
Hard Drive
31
Secondary Fan (Elitedesk 800 and MP9 Models Only)
34
Drive Cage
35
Pcie Solid State Drive (SSD)
36
WLAN Module
38
External Antenna
40
RTC Battery
42
Thermal Sensor
44
Fan
45
Power Switch/Light Cover
46
Memory
47
Sodimms
47
SODIMM Specifications
47
Populating SODIMM Sockets
48
Replacing Sodimms
49
Heat Sink
51
Processor - Intel Models
53
Speaker
55
Expansion Connector Board
56
System Board
57
System Board Callouts, Elitedesk 800, Prodesk 600, and HP MP9 Retail System
59
System Board Callouts, Elitedesk 705
60
System Board Callouts, Prodesk 400
61
Internal WLAN Antenna Cable Removal/Installation
62
Changing from Desktop to Tower Configuration
65
5 Computer Setup (F10) Utility
66
Computer Setup (F10) Utilities
66
Using Computer Setup (F10) Utilities
66
Computer Setup-Main
68
Computer Setup-Security
70
Computer Setup-Advanced
72
Recovering the Configuration Settings
77
6 Troubleshooting Without Diagnostics
78
Safety and Comfort
78
Before You Call for Technical Support
78
Helpful Hints
79
Solving General Problems
80
Solving Power Problems
84
Solving Hard Drive Problems
85
Solving Media Card Reader Problems
87
Solving Display Problems
88
Solving Audio Problems
93
Solving Printer Problems
95
Solving Keyboard and Mouse Problems
96
Solving Hardware Installation Problems
98
Solving Network Problems
99
Solving Memory Problems
102
Solving CD-ROM and DVD Problems
103
Solving USB Flash Drive Problems
106
Solving Front Panel Component Problems
107
Solving Internet Access Problems
107
Solving Software Problems
109
7 POST Error Messages and Diagnostic Front Panel Leds and Audible Codes
110
POST Numeric Codes and Text Messages
110
Interpreting System Validation Diagnostic Front Panel Leds and Audible Codes
115
8 Password Security and Resetting CMOS
117
Resetting the Password Jumper
117
Clearing and Resetting the BIOS
119
9 Using HP PC Hardware Diagnostics (UEFI)
121
Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
121
10 System Backup and Recovery
123
Backing Up, Restoring, and Recovering in Windows 10
123
Creating Recovery Media and Backups
123
Creating HP Recovery Media (Select Products Only)
123
Using Windows Tools
125
Restore and Recovery
125
Recovering Using HP Recovery Manager
125
What You Need to Know before You Get Started
125
Using HP Recovery Media to Recover
126
Using the HP Recovery Partition (Select Products Only)
126
Changing the Computer Boot Order
127
Removing the HP Recovery Partition (Select Products Only)
127
Backing Up, Restoring, and Recovering in Windows 8.1 or Windows 8
127
Creating Recovery Media and Backups
127
Restoring and Recovering Using Windows Tools
128
Using Reset When the System Is Not Responding
128
Recovery Using the Windows Recovery USB Flash Drive
129
Recovery Using Windows Operating System Media (Purchased Separately)
129
Backing Up, Restoring, and Recovering in Windows 7
129
Creating Recovery Media
130
Creating Recovery Media Using HP Recovery Manager (Select Models Only)
130
Creating Recovery Discs with HP Recovery Disc Creator (Select Models Only)
131
Backing up Your Information
132
Creating Recovery Discs
132
System Restore
133
System Recovery
133
System Recovery When Windows Is Responding
133
System Recovery Using Recovery Media (Select Models Only)
134
System Recovery When Windows Is Not Responding
134
Using HP Recovery Disc Operating System Discs (Select Models Only)
135
Appendix A Power Cord Set Requirements
137
General Requirements
137
Japanese Power Cord Requirements
137
Country-Specific Requirements
138
Appendix B Statement of Volatility
139
Appendix C Specifications
140
Index
141
4
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HP MP9 G2 Retail System Specifications
General
Brand
HP
Model
MP9 G2 Retail System
Category
Desktop
Language
English
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