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HP MP9 G4

HP MP9 G4
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Maintenance and Service Guide
HP MP9 G4 Retail System

Table of Contents

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HP MP9 G4 Specifications

General IconGeneral
BrandHP
ModelMP9 G4
CategoryDesktop
LanguageEnglish

Summary

Safety Warning Notice

1 Product Features

Front Panel Components

Details the ports and controls located on the front of the computer.

Rear Panel Components

Details the ports and connectors located on the rear of the computer.

2 Illustrated Parts Catalog

Computer Major Components

Identifies and illustrates the main internal and external components of the computer.

3 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Electrostatic Discharge Information

Explains the risks and prevention of damage from static electricity.

Routine Care

Offers guidance on cleaning computer components such as the case, keyboard, monitor, and mouse.

4 Removal and Replacement Procedures

Warnings and Cautions

Critical safety instructions, precautions, and warnings before performing service.

Preparation for Disassembly

Essential steps to take before disassembling the computer to prevent damage.

5 Computer Setup (F10) Utility

Computer Setup-Main

Details system information, BIOS settings, and update options available in the main setup menu.

Computer Setup-Security

Covers password management, security features, and TPM settings within the BIOS.

6 Troubleshooting without diagnostics

Solving General Problems

Offers solutions for common issues like system lockups, power problems, and general performance.

Solving Power Problems

Addresses issues related to power supply failures, intermittent shutdowns, and boot failures.

7 POST Error Messages and Diagnostic Codes

POST Numeric Codes and Text Messages

Details specific POST error codes and text messages with recommended troubleshooting steps.

8 Password Security and Resetting CMOS

Resetting the Password Jumper

Step-by-step guide to clearing BIOS passwords by manipulating a jumper.

Clearing and Resetting the BIOS

Instructions for resetting BIOS settings to default using the CMOS button.

9 Using HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows

Guide to running hardware diagnostics within the Windows operating system.

Using HP PC Hardware Diagnostics UEFI

Instructions for running hardware diagnostics using the UEFI firmware interface.

Appendix A Power Cord Set Requirements

General Requirements

Specifies general requirements for power cord sets applicable to all countries.

Appendix B Statement of Memory Volatility

Nonvolatile Memory Usage

Details the types of nonvolatile memory, their usage, and write protection.

Appendix C Specifications

Dimensions

Provides physical dimensions of the computer in U.S. and metric units.

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