HP nx6310 - Notebook PC User Manual

Troubleshooting
Maintenance and Service Guide 2–7
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.17—Nonfunc-
tioning Device.”
Go to
“Flowchart
2.2—No Power,
Part 1.”
Go to
“Flowchart
2.6—No Video,
Part 1.”
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Go to
“Flowchart
2.15—No Audio,
Part 1.”
Go to
“Flowchart
2.18—Nonfunc-
tioning Keyboard”
or “Flowchart
2.19—Nonfunc-
tioning Pointing
Device.”
Check
LED board,
speaker
connections.
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”

HP nx6310 - Notebook PC Specifications

General

Graphics	Intel Graphics Media Accelerator 950
Networking	10/100/1000 Gigabit Ethernet
Memory	512 MB DDR2 SDRAM
Display	15.0" XGA (1024 x 768) TFT LCD
Optical Drive	DVD-ROM
Operating System	Windows XP Professional
Battery	6-cell Lithium Ion
Chipset	Intel 945GM
Wireless	802.11a/b/g
Ports	VGA, headphone, microphone, RJ-45, RJ-11
Storage	60 GB HDD