HP nx6310 - Notebook PC User Manual

Troubleshooting
Maintenance and Service Guide 2–23
Flowchart 2.17—Nonfunctioning Device
Done
Any physical
device detected?
Y
N
Unplug the nonfunctioning device from the computer
and inspect cables and plugs for bent or broken pins or
other damage.
Reseat
device.
Clear
CMOS.
Done
Fix or
replace
broken item.
Nonfunctioning
device.
Reattach device.
Close computer,
plug in power,
and reboot.
Device
boots
properly?
Go to
“Flowchart
2.9—No
Operating System
(OS) Loading.”
Device
boots
properly?
Replace hard drive.
Replace diskette
drive.
Replace NIC.
If integrated NIC,
replace system
board.
Y
N
Y
N

HP nx6310 - Notebook PC Specifications

General

Graphics	Intel Graphics Media Accelerator 950
Networking	10/100/1000 Gigabit Ethernet
Memory	512 MB DDR2 SDRAM
Display	15.0" XGA (1024 x 768) TFT LCD
Optical Drive	DVD-ROM
Operating System	Windows XP Professional
Battery	6-cell Lithium Ion
Chipset	Intel 945GM
Wireless	802.11a/b/g
Ports	VGA, headphone, microphone, RJ-45, RJ-11
Storage	60 GB HDD