HP nx6310 - Notebook PC User Manual

2–26 Maintenance and Service Guide
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
Y
Disconnect all
power from
the computer
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack
or have jack
activated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Reseat NIC/modem
(if applicable).
Replace the
NIC/modem
(if applicable).
Replace
system
board.
OK?
OK? Done
N
N
N
N
Y
Y
Y
Y

HP nx6310 - Notebook PC Specifications

General

Graphics	Intel Graphics Media Accelerator 950
Networking	10/100/1000 Gigabit Ethernet
Memory	512 MB DDR2 SDRAM
Display	15.0" XGA (1024 x 768) TFT LCD
Optical Drive	DVD-ROM
Operating System	Windows XP Professional
Battery	6-cell Lithium Ion
Chipset	Intel 945GM
Wireless	802.11a/b/g
Ports	VGA, headphone, microphone, RJ-45, RJ-11
Storage	60 GB HDD