HP P920 - Page 29

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HP 19” Color Monitor User’s Guide
Troubleshooting
Before calling Hewlett-Packard check the following items:
No picture and LED is off.
• Check if monitor is switched ON.
• Check if power cord is properly connected.
• Check if electrical outlet is connected.
• Test if monitor works on another PC previously set to monitor’s
supported resolution.
No picture and LED is on.
• Check if monitor is not in power saving mode.
• Adjust contrast and brightness through Menu using the control
buttons.
• Check if PC is switched on.
• Check if video cable has no bent pins.
•
Test if monitor works on another PC previously set to monitor’s
supported resolution.
Colors are not pure.
• Degauss your monitor.
• Shut down your monitor and switch it on after 30 minutes.
Picture is not centered.
•
Adjust picture through Menu using the control buttons.
Picture is fuzzy.
• Use the Recall function.
• Reduce contrast through Menu using the control buttons.
• Adjust moire reduction to zero.