HP ProCurve Series User Manual

5-1
Troubleshooting
5
Troubleshooting
This chapter describes how to troubleshoot your switch. This document
describes troubleshooting mostly from a hardware perspective. You can
perform more in-depth troubleshooting on the switch using the software tools
available with the switch, including the full-featured console interface, the
built-in web browser interface, and ProCurve Manager, the SNMP-based
network management tool. For more information, see the chapter “Trouble-
shooting” in the Management and Configuration Guide, which is on the
ProCurve Web site at www.procurve.com. To display the list of downloadable
manuals, click on the following links:
Technical support
Product manuals (all)
ProCurve Switch 3500yl or 6200yl Series.
(You may want to bookmark this Web page for easy access in the future.)
This chapter describes the following:
■ Basic Troubleshooting Tips (page 5-2)
■ Diagnosing with the LEDs (page 5-4)
■ Proactive Networking Tools (page 5-8)
■ Hardware Diagnostic Tests (page 5-9)
■ Restoring the Factory Default Configuration (page 5-11)
■ Downloading New Switch Software (page 5-12)
■ HP Customer Support Services (page 5-12)

HP ProCurve Series Specifications

General

Series	ProCurve
Category	Switch
Ports	Varies by model
Port Speed	Varies by model
Switching Capacity	Varies by model
Forwarding Rate	Varies by model
Power Supply	Varies by model
Management	Web, CLI, SNMP
VLAN Support	Yes
Layer	Layer 2 or Layer 3, varies by model
Jumbo Frame Support	Yes
Dimensions	Varies by model
Weight	Varies by model