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HP ProDesk 405 G1 Microtower - HP PC Hardware Diagnostics; How to Access and Run HP PC Hardware Diagnostics

HP ProDesk 405 G1 Microtower
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Control panel message Description Recommended action
2230-General error during MEBx execution Error occurred during MEBx execution which
fails into the “General” grouping. Status
information displayed along with the error
provides further clarity into the failure. MEBx
handles transference of information between
the system BIOS and ME firmware.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
2231-ME error during MEBx execution Error occurred during MEBx execution which
fails into “ME” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
2232-AMT error during MEBx execution Error occurred during MEBx execution which
fails into “AMT” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
2233-HECI error during MEBx execution Error occurred during MEBx execution which
fails into “MEI or HECI” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
2239-ME image lock failure Special system configurations with reduced
ME firmware image require BIOS control of
ME firmware upgrading. A failure has
occurred after the ME firmware update
process in which the BIOS could not relock
the ME firmware region.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
2240-ME image unlock failure Special system configurations with reduced
ME firmware image require BIOS control of
ME firmware upgrading. A failure has
occurred prior to the ME firmware update
process in which the BIOS could not unlock
the ME firmware region.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the
system board.
Invalid Electronic Serial Number Electronic serial number is missing. Enter the correct serial number in Computer
Setup.
122 Chapter 8 POST error messages

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