Troubleshooting
H-8 HP ProLiant DL585 Server User Guide
Table H-4: Is the external health LED green?
Answer Possible reasons Possible solutions
No, it is
amber.
One power supply has failed;
therefore, power supply
redundancy is lost.
Be sure that each installed power supply is
securely connected to an AC power source.
Locate the amber power supply LED to
identify the failed power supply.
Contact an authorized service provider for
replacement parts and service.
No, it is red. All installed power supplies have
experienced a failure.
Remove all AC power from power supplies
and reconnect to clear the error condition.
Replace the power supply. Contact an
authorized service provider for replacement
parts and service.
Yes Refer to Table H-5 if the external health LED
is green.
Note: For cabling configurations, refer to Appendix D, “Cabling guidelines.” For LED locations and
functions, refer to Appendix E, “System LEDs and switches.”
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