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Maintenance And Service Guide
HP Spectre x360 - Maintenance And Service Guide Manual
100 pages
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HP Spectre x360 Convertible PC
(model numbers 13-4000 through 4099
and 13-4100 through 4199) and
HP Spectre Pro x360 Convertible PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
2
Table of Contents
Main Page
Default Chapter
5
Table of Contents
5
1 Product Description
9
2 External Component Identification
14
Display
14
Keys
15
Lights
16
Speakers
16
Touchpad
17
Left Side
18
Right Side
20
3 Illustrated Parts Catalog
22
Locating the Serial Number, Product Number, and Model Number
22
Computer Major Components
23
Miscellaneous Parts
29
4 Removal and Replacement Preliminary Requirements
31
Tools Required
31
Service Considerations
31
Plastic Parts
31
Cables and Connectors
31
Grounding Guidelines
32
Electrostatic Discharge Damage
32
Packaging and Transporting Guidelines
33
Workstation Guidelines
33
5 Removal and Replacement Procedures
35
Unlocking the Device and Disabling Always on Remote Management (Select HP Devices Only)
35
Bottom Cover
36
Battery
37
WLAN Module
38
Solid-State Drive
40
Fan
41
Speakers
42
Touchpad
43
Card Reader Board
45
System Board
46
Heat Sink
50
Keyboard
51
Display Assembly
54
Audio Jack Board
56
Power Connector Cable
57
6 Using Setup Utility (BIOS) - Windows 10
58
Starting Setup Utility (BIOS)
58
Updating Setup Utility (BIOS)
58
Determining the BIOS Version
59
Downloading a BIOS Update
59
Synchronizing a Tablet and Keyboard (Select Products Only)
60
7 Using HP PC Hardware Diagnostics (UEFI) - Windows 10
61
Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
62
8 Using Setup Utility (BIOS) - Windows 8
63
Starting Setup Utility (BIOS)
63
Updating the BIOS
63
Determining the BIOS Version
63
Downloading a BIOS Update
64
9 Using HP PC Hardware Diagnostics (UEFI) - Windows 8
65
Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
66
10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) - Windows 7
67
Starting Setup Utility (BIOS)
67
Updating the BIOS
67
Determining the BIOS Version
67
Downloading a BIOS Update
68
Using HP PC Hardware Diagnostics (UEFI)
69
Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
70
11 Specifications
71
12 Backing Up, Restoring, and Recovering - Windows 10
72
Creating Recovery Media and Backups
72
Creating HP Recovery Media (Select Products Only)
73
Using Windows Tools
74
Restore and Recovery
74
Recovering Using HP Recovery Manager
75
What You Need to Know before You Get Started
75
Using HP Recovery Media to Recover
76
Using the HP Recovery Partition (Select Products Only)
76
Changing the Computer Boot Order
77
Removing the HP Recovery Partition (Select Products Only)
77
13 Backing Up, Restoring, and Recovering - Windows 8
78
Creating Recovery Media and Backups
78
Creating HP Recovery Media (Select Models Only)
79
Using Windows Tools
80
Restore and Recovery
80
Recovering Using HP Recovery Manager
81
Using the HP Recovery Partition (Select Models Only)
81
What You Need to Know before You Get Started
81
Changing the Computer Boot Order
82
Removing the HP Recovery Partition (Select Models Only)
82
Using HP Recovery Media to Recover
82
14 Backing Up, Restoring, and Recovering - Windows 7
83
Creating Backups
83
Creating Recovery Media to Recover the Original System
83
What You Need to Know
83
Creating the Recovery Media
84
Creating System Restore Points
84
Creating a System Restore Point
84
What You Need to Know
84
Backing up System and Personal Information
85
Tips for a Successful Backup
85
What You Need to Know
85
Creating a Backup Using Windows Backup and Restore
86
Restore and Recovery
86
Restoring to a Previous System Restore Point
86
Restoring Specific Files
86
Restoring Specific Files Using Windows Backup and Restore
86
Recovering the Original System Using HP Recovery Manager
87
Recovering Using HP Recovery Partition (Select Models Only)
87
What You Need to Know
87
Changing the Computer Boot Order
88
Recovering Using the Recovery Media
88
15 Statement of Volatility
89
Non-Volatile Memory Usage
91
Questions and Answers
93
16 Power Cord Set Requirements
95
Requirements for All Countries
95
Requirements for Specific Countries and Regions
95
17 Recycling
97
Index
98
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