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HP Spectre x360 Maintenance And Service Guide

HP Spectre x360
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5 Removal and replacement procedures
NOTE: This chapter provides removal and replacement procedures for Authorized Service Provider only
components. Components described in this chapter should only be accessed by an authorized service
provider. Accessing these components can damage the computer or void the warranty.
There are as many as 90 screws that must be removed, replaced, and/or loosened when
servicing the computer. Make special note of each screw size and location during removal and replacement.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Unlocking the device and disabling Always On Remote
Management (select HP devices only)
NOTE: This section applies only to HP Spectre Pro x360 Convertible PC computer models.
HP Touchpoint Manager (HPTM) is a complete cloud-based solution for managing devices. For select
HP devices with the Windows operating system, the Always On Remote Management (AORM) feature is
automatically activated when HP Touchpoint Manager software is installed.
AORM can perform a secure BIOS level lock and can also securely erase internal drives (except for encrypted
self-encrypting drives). The HP Touchpoint Manager website (http://www.hptouchpointmanager.com)
provides access to the AORM lock feature. The device must be unlocked using an authorized PIN
from the same website before you can access HP Computer Setup and start the Windows operating system.
IMPORTANT: A service agent cannot retrieve the PIN from the HP Touchpoint Manager website. If a locked
device is returned for service, the agent must contact the customer to obtain the PIN to unlock the device. If a
PIN is not available, the entire system board must be replaced.
Before returning the device for service, be sure to unlock the device using the PIN from the HP Touchpoint
Manager website (http://www.hptouchpointmanager.com), and also disable the AORM feature in
HP Computer Setup.
To disable AORM:
1. Access HP Computer Setup (F10).
a. Turn on or restart the device, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
b. Press f10 to enter Computer Setup.
NOTE: If the BIOS is protected with an Administrator password, enter the password.
2. Select Advanced, and then select HP Touchpoint Manager Options.
3. Clear the Allow Activation check box.
4. Select Save changes and exit.
Unlocking the device and disabling Always On Remote Management (select HP devices only) 27

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HP Spectre x360 Specifications

General IconGeneral
Form factorConvertible (Folder)
Product typeHybrid (2-in-1)
Product colorSilver
Country of originChina
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
Storage mediaSSD
Optical drive typeNo
Card reader integratedYes
Total storage capacity256 GB
Compatible memory cardsSD
Number of SSDs installed1
Display diagonal15.6 \
Touch technologyMulti-touch
Native aspect ratio16:9
Speakers manufacturerBang & Olufsen
Wi-Fi standardsWi-Fi 5 (802.11ac)
Bluetooth version4.0
Charging port typeDC-in jack
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Thunderbolt ports quantity0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity3
Power adapter depth134.87 mm
Power adapter width486.92 mm
Power adapter height357.89 mm
Power adapter weight3968.94 g
Battery capacity64.5 Wh
Pointing deviceTouchpad
Internal memory8 GB
Memory clock speed1600 MHz
Memory form factorOn-board
Internal memory typeLPDDR3-SDRAM
On-board graphics card ID1916
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 520
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.74 GB
On-board graphics card OpenGL version4.4
On-board graphics card base frequency300 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1000 MHz
Sustainability certificatesEPEAT Silver, ENERGY STAR
AC adapter power45 W
Bus typeQPI
SteppingD1
Tjunction100 °C
Processor cache3 MB
Processor cores2
Processor modeli5-6200U
System bus rate4 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-6200 series
Processor socketLGA 1356 (Socket B2)
Processor codenameSkylake
Configurable TDP-up25 W
Processor frequency2.3 GHz
Processor cache typeSmart Cache
Configurable TDP-down7.5 W
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency2.8 GHz
Processor operating modes64-bit
PCI Express configurations1x4, 4x1
Thermal Design Power (TDP)15 W
Configurable TDP-up frequency2.4 GHz
Configurable TDP-down frequency0.8 GHz
Maximum number of PCI Express lanes12
Processor codeSR2EY
Processor ARK ID88193
Processor package size42 X 24 mm
Supported instruction setsSSE4.1, SSE4.2, AVX 2.0
Intel Secure Key Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Weight and Dimensions IconWeight and Dimensions
Depth247 mm
Width378 mm
Height16 mm
Weight1823.44 g

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