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HP Spectre x2

HP Spectre x2
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HP Spectre x2 12 Detachable PC (model
numbers 12-c000 through 12-c099)
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

Table of Contents

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HP Spectre x2 Specifications

General IconGeneral
Display Size12.3 inches
Operating SystemWindows 10
Battery LifeUp to 8 hours
Processor7th Gen Intel Core m3/i5/i7
RAM4GB/8GB
Storage128GB/256GB/512GB SSD
Wireless802.11ac Wi-Fi, Bluetooth 4.2
PortsmicroSD card reader
AudioBang & Olufsen with dual speakers
Webcam5MP front-facing
Dimensions11.57 x 8.15 x 0.52 inches
Resolution3000 x 2000 pixels

Summary

Safety Warning Notice

Product Description

Getting to Know Your Computer

Locating Hardware

Instructions on how to find hardware information on the computer.

Locating Software

Instructions on how to find software information installed on the computer.

Computer Sides Overview

Right Side

Details of components and connectors on the right side of the computer.

Left Side

Details of components and connectors on the left side of the computer.

Front View

Identification of front-facing components and their functions.

Top View

Details of vents and the power button located on the top of the computer.

Bottom and Rear Views

Identification of bottom and rear components like docking connectors and kickstand.

Illustrated Parts Catalog

Locating Serial, Model, Product Numbers, and Warranty

Details on finding serial, model, product numbers, and warranty information on the computer.

Computer Components

Miscellaneous Parts

Removal and Replacement Preliminary Requirements

Tools Required

Lists the necessary tools for performing component removal and replacement procedures.

Service Considerations

Important guidelines and precautions to keep in mind during disassembly and assembly.

Plastic Parts Handling

Guidelines for safely handling plastic components during disassembly and reassembly.

Cables and Connectors

Important safety and handling instructions for cables and connectors during servicing.

Drive Handling

Precautions for safely handling and removing computer drives to prevent damage.

Grounding Guidelines

Provides guidelines for proper grounding to prevent electrostatic discharge damage.

Packaging and Transporting Guidelines

Instructions for safely packaging and transporting equipment to prevent ESD damage.

Workstation Guidelines

Guidelines for setting up and maintaining a safe, static-free workstation.

Equipment Guidelines

Recommended grounding equipment and procedures to prevent electrostatic damage.

Removal and Replacement Procedures

Component Replacement Procedures Overview

Overview of procedures for replacing individual computer components.

Display Panel Assembly

Detailed steps for removing and replacing the display panel assembly.

Touchscreen Board

Instructions for removing and replacing the touchscreen board.

Bottom Bezel

Steps for removing and replacing the bottom bezel of the tablet.

Battery

Procedures for safely removing and replacing the tablet's battery.

Solid-State Drive

Detailed steps for removing and replacing the solid-state drive.

Touchscreen Board Cable

Instructions for removing and replacing the touchscreen board cable.

Display Panel Cable

Steps for removing and replacing the display panel cable.

POGO Pin Connector Cable

Procedure for removing and replacing the POGO pin connector cable.

Fan

Instructions for removing and replacing the computer's fan.

Kickstand

Steps for removing and replacing the kickstand mechanism.

Volume Button Board

Procedure for removing and replacing the volume button board.

Right Speaker

Instructions for removing and replacing the right speaker assembly.

Power Button Board

Steps for removing and replacing the power button board.

Microphones

Procedure for removing and replacing the tablet's microphones.

Webcams

Instructions for removing and replacing the infrared, front, and rear webcams.

Heat Sink

Detailed steps for removing and replacing the heat sink assembly.

System Board

Instructions for removing and replacing the system board.

MicroSD Memory Card Reader Board

Procedure for removing and replacing the microSD card reader board.

Wireless Antenna

Steps for removing and replacing the wireless antenna components.

Left Speaker

Instructions for removing and replacing the left speaker assembly.

Audio Jack Board

Procedure for removing and replacing the audio jack board.

Infrared LED Board Cable

Steps for removing and replacing the infrared LED board cable.

Infrared LED Board

Instructions for removing and replacing the infrared LED board.

Using Setup Utility (BIOS)

Starting Setup Utility (BIOS)

How to access and start the BIOS Setup Utility on the computer.

Updating Setup Utility (BIOS)

Information on obtaining and applying BIOS updates from the HP website.

Determining the BIOS Version

Methods to check the current BIOS version installed on the computer.

Downloading a BIOS Update

Detailed steps for downloading and preparing a BIOS update file.

Using HP PC Hardware Diagnostics (UEFI)

Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device

Instructions for downloading and creating a bootable USB drive for hardware diagnostics.

Specifications

Backing Up, Restoring, and Recovering

Creating Recovery Media and Backups

Methods for creating recovery media and system backups.

Restoring and Recovering Your System

Options and procedures for restoring the computer to a previous state.

Recovering Using HP Recovery Manager

Detailed steps for using HP Recovery Manager for system recovery.

Using the HP Recovery Partition

How to perform system recovery using the built-in HP Recovery partition.

Using HP Recovery Media to Recover

Instructions for recovering the system using created HP Recovery media.

Changing the Computer Boot Order

Procedure to modify the boot order in BIOS for recovery media.

Removing the HP Recovery Partition

Steps to remove the HP Recovery partition to free up hard drive space.

Power Cord Set Requirements

Requirements for All Countries

General requirements applicable to power cord sets in all countries and regions.

Requirements for Specific Countries and Regions

Specific requirements for power cord sets based on country or region.

Recycling

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