• Error codes: FCU error code, FAL error code, SYS error code. Use the FCU GUI to check recent
error information (Help-Error command for UNIX, View-Error information command for NT).
• FCU parameters: direction (mto or otm), input and output files, and FCU options (code conversion,
padding, delimiter, empty file, RDW, VSE record).
• Data Exchange volume definition file: contents.
• FCU Parameter Definition file (if used): contents.
• Command line log (if possible).
• FAL error logs. The FAL logs for UNIX are /tmp/fal_error and /tmp/fal_error.bak, and
/tmp/fal_dump and /tmp/fal_dump.bak. The FAL logs for Windows systems are c:\fal_error and
c:\fal_error.bak, and c:\fal_dump and c:\fal_dump.bak.
• Windows systems only: FCU log file (for example, fcudata.prm.log), and Dr. Watson's log file
(for example, c:\WINNT\DRWTSN32.LOG).
• Syslog: error information and other applicable contents.
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Troubleshooting94