HP StorageWorks XP10000 Owner's Guide

Troubleshooting 59
Failure detection and reporting process
If a failure occurs in the disk array, the failure is detected and reported to
the system log, the SIM log, and the HP STC, as shown in Figure 7 and
explained in Table 8 (page 59).
Figure 7. Failure detection and reporting process
Table 8. Failure detection and reporting process
Item Description
1 A failure is detected in the disk array.
2 The failure is reported to the system.
3 The system stores the failure information in the system log.
4 The generated SIMs are stored on the disk array for use by HP
support representatives, and logged on the management server as
remote SIMs (R-SIMs).
If the disk array is not set up to “phone home,” when a SIM is
generated, the amber message LED on the disk array control panel
turns on. Call HP to determine the reason for the message.

HP StorageWorks XP10000 Specifications

General

Brand	HP
Model	StorageWorks XP10000
Category	Disk array system
Language	English