EasyManua.ls Logo

HP 2000i - User Manual

HP 2000i
72 pages
Save Page as PDF
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
HP StorageWorks
2000i G2 Modular Smart Array
User Guide
Part number: 481598-002
First edition: May 2009

Table of Contents

Other manuals for HP 2000i

Preview: Reference Guide
Reference Guide118 pages

Questions and Answers

  • B
    brownbrandonAug 17, 2025
    What to do if the HP Storage controller back panel Fault/Service Required LED is amber?
    • W
      William CervantesAug 18, 2025
      If the controller back panel Fault/Service Required LED is amber, it could indicate a hardware-controlled power-up error, in which case you should restart the controller from the other controller using SMU or the CLI. Alternatively, it might be a cache flush error, suggesting you remove and reinsert the controller. If it is a cache self-refresh error, contact an authorized service provider for assistance. In some cases, replacing the controller may be necessary.
  • T
    timothyhillAug 20, 2025
    What to do if the HP Storage enclosure does not initialize?
    • R
      Robin GatesAug 20, 2025
      If the HP Storage enclosure does not initialize, try the following: Perform a rescan. Power cycle the system. Ensure the power cord is properly connected and check the power source. Also, check the event log for errors.
  • D
    dlopezAug 22, 2025
    Why is the AC Power Good LED off on my HP Storage power supply?
    • R
      rossanthonyAug 22, 2025
      If the AC Power Good LED is off, it may be that the power supply is not receiving adequate power. Verify that the power cord is properly connected and check the power source. Also, ensure that the power supply FRU is firmly locked into position. Check the event log for specific information regarding the fault. It might be necessary to isolate the fault. If problems persist, contact an authorized service provider for assistance.
  • D
    Diana IngramAug 26, 2025
    What to do if the HP Storage drive module Fault/UID LED is blinking amber?
    • D
      David BurnsAug 26, 2025
      If the drive module Fault/UID LED is blinking amber, it may indicate that the drive is offline, or a predictive failure alert has been received. Check the event log for specific information regarding the fault. It may be necessary to isolate the fault. If problems persist, contact an authorized service provider for assistance.
  • M
    mitchellkaylaAug 28, 2025
    What to do if the HP Storage controller has failed or does not start and the Cache Status LED is on/blinking?
    • S
      Stacy BennettAug 28, 2025
      If the controller has failed or does not start, and the Cache Status LED is on or blinking, if valid data is thought to be in Flash, see Transporting Cache; otherwise, replace the controller. If the system is flushing data to disks and the problem persists, replace the controller.
  • A
    Aaron ChenAug 31, 2025
    Why is the HP Storage controller back panel OK LED off?
    • C
      Charles BarberAug 31, 2025
      If the controller back panel OK LED is off, it could mean the controller module is not powered on or has failed. Check that the controller module is fully inserted and latched in place, and that the enclosure is powered on. Also, check the event log for specific information regarding the failure.
  • D
    Donald BennettSep 3, 2025
    How to resolve voltage and temperature warnings in HP Storage?
    • J
      jeremydyerSep 3, 2025
      To resolve voltage and temperature warnings: * Check that all of the fans are working by making sure each power supply’s DC Voltage/Fan Fault/Service Required LED is off or by using SMU to check for yellow yield icon hardware warnings. * Make sure that all modules are fully seated in their slots and that their latches are locked. * Make sure that no slots are left open for more than two minutes. * Try replacing each power supply one at a time. * Replace the controller modules one at a time.
  • C
    Christopher DiazSep 5, 2025
    What does it mean if both drive module LEDs are off on my HP Storage?
    • A
      anitalangSep 5, 2025
      If both drive module LEDs are off, it could mean there is no power, the drive is offline, or the drive is not configured. Check that the drive is fully inserted and latched in place, and that the enclosure is powered on.
  • C
    cindythompsonSep 8, 2025
    What to do if HP Storage drive enclosure Fault/Service Required LED is amber?
    • C
      Carol McphersonSep 8, 2025
      If the drive enclosure Fault/Service Required LED is amber, it could be due to a hardware-controlled power-up error. Check the event log for specific information regarding the fault. It may be necessary to isolate the fault. If the issue persists, contact an authorized service provider for assistance or replace if necessary.
  • R
    Rebecca DavisSep 12, 2025
    What to do if the HP Storage connected host port’s Host Link Status LED is off?
    • S
      Sara OsbornSep 12, 2025
      If a connected host port’s Host Link Status LED is off, it indicates the link is down. Check cable connections and reseat if necessary. Inspect cables for damage. Swap cables to determine if the fault is caused by a defective cable and replace the cable if necessary. Verify that the switch, if any, is operating properly and test with another port if possible. Verify that the HBA is fully seated and that the PCI slot is powered on and operational. In SMU, review event logs for indicators of a specific fault in a host data path component. If problems persist, contact an authorized service provider for assistance.

Summary

About this guide

Intended audience

Target users for the storage system guide, including system administrators and technicians.

Prerequisites

Required knowledge for installing and configuring the storage system, including servers, networks, and protocols.

Related documentation

List of other HP documents relevant to this product, such as installation and reference guides.

Document conventions and symbols

Explanation of text formatting, icons, and symbols used throughout the manual for clarity.

HP technical support

Information on how to contact HP for technical assistance and required details.

Product warranties

Information on where to find HP StorageWorks product warranty details on the website.

Documentation feedback

How to provide comments and suggestions regarding the product documentation.

Overview

Features and benefits

High-level description of the storage solution's performance, reliability, flexibility, and manageability.

Components

Front panel components

Identifies and describes the LEDs and indicators on the front of the 2312i G2 and 2324i G2 enclosures.

Rear panel components

Identifies and describes the ports and connectors on the rear of the 2312i G2 and 2324i G2 enclosures.

Cache

Explanation of posted-write and read-ahead caching for faster data access.

Transportable CompactFlash

How data in cache is saved to CompactFlash during power loss or controller failure.

Super-capacitor pack

Protection for RAID controller cache during power failure using super-capacitors and CompactFlash.

Installing the enclosures

Installation checklist

Step-by-step guide for installing enclosures and initially configuring the system.

Connecting controller and drive enclosures

Instructions for connecting controller enclosures to MSA2000 and MSA70 drive enclosures.

Testing enclosure connections

Procedure to verify that enclosures are powered on and connected correctly.

Obtaining IP values

Methods for discovering and assigning IP addresses to management ports via DHCP or CLI.

Basic operation

Powering on;powering off

Step-by-step guide for powering the storage system on and off, including order of operations.

Updating firmware

Instructions for verifying and updating controller and enclosure firmware using SMU.

LED descriptions

Front panel LEDs

Describes the function and status of LEDs on the front panel of the enclosures.

Disk drive LEDs

Explains the LED indicators for disk drives and their various combinations.

Rear panel LEDs

Details the LEDs on the rear panel of the controller modules, including link and status indicators.

Power supply LEDs

Explains the status indicators for the AC and DC power supply units.

Configuring a system for the first time

Configuring your web browser for SMU

Requirements and settings for web browsers used with the Storage Management Utility (SMU).

Signing in to SMU

Step-by-step instructions for logging into the Storage Management Utility.

Changing the system date and time

How to manually set or use NTP to configure the system's date and time.

Using the Configuration Wizard

Guide to using the wizard for initial system configuration, including network and services.

Using the Provisioning Wizard

Guide to using the wizard for creating vdisks and mapping volumes to hosts.

Testing the configuration

Steps to verify that the initial configuration and host access are successful.

Troubleshooting

Fault isolation methodology

Basic steps and methodology for locating faults and identifying Field Replaceable Units (FRUs).

If the enclosure does not initialize

Troubleshooting steps if the storage enclosure fails to initialize upon power-on.

Diagnostic steps

Step-by-step guide to diagnose faults based on LED status indications.

Controller failure in a single-controller configuration

How to handle controller failure and cache status during such events.

Isolating a host-side connection fault

Steps to troubleshoot and isolate connection issues between hosts and storage ports.

Resolving voltage and temperature warnings

Actions to take when voltage or temperature warnings are reported by the system.

Sensor locations

Describes the locations of various sensors monitoring system conditions.

Environmental requirements and specifications

Safety requirements

Guidelines for installing the system in compliance with local safety codes.

Site wiring and AC power requirements

Requirements for AC power supply, wiring, and circuit protection.

Weight and placement guidelines

Guidance on safely lifting, placing, and securing enclosures.

Ventilation requirements

Spacing and airflow requirements to prevent overheating and ensure proper cooling.

Physical requirements

Site space, strength, and ventilation needs for installing enclosures.

Environmental requirements

Specifications for operating altitude, humidity, temperature, shock, and vibration.

Electrostatic discharge

Preventing electrostatic discharge

Precautions to avoid damaging system components with static electricity discharge.

Grounding methods to prevent electrostatic discharge

Various methods and tools for properly grounding electrostatic-sensitive parts.

Regulatory compliance and safety

Federal Communications Commission notice

FCC rules regarding RF emission limits and device classification (Class A/B).

Declaration of conformity for products marked with the FCC logo, United States only

FCC compliance statement and contact information for product inquiries.

Laser safety warning

Warnings and precautions regarding potential exposure to hazardous laser radiation.

International notices and statements

Notices and compliance statements for various countries including Canada and EU.

Battery replacement notice

Precautions and instructions for replacing internal batteries by authorized personnel.

Power cords

Requirements for selecting and using appropriate power cords for the product.

HP 2000i Specifications

General IconGeneral
BrandHP
Model2000i
CategoryDisk array system
LanguageEnglish

Related product manuals