HP 2000i

Other manuals for HP 2000i

Questions and Answers:

Colin SmithSep 14, 2025

What to do if the HP Storage connected port’s Expansion Port Status LED is off?

D
diana41Sep 14, 2025
If a connected port’s Expansion Port Status LED is off, it indicates the link is down. Check cable connections and reseat if necessary. Inspect cable for damage. Swap cables to determine if the fault is caused by a defective cable and replace the cable if necessary. In SMU, review event logs for indicators of a specific fault in a host data path component. If problems persist, contact an authorized service provider for assistance.

Brand	HP
Model	2000i
Category	Disk array system
Language	English

Brand

Model

2000i

About this guide

Intended audience

Target users for the storage system guide, including system administrators and technicians.

Prerequisites

Required knowledge for installing and configuring the storage system, including servers, networks, and protocols.

Document conventions and symbols

Explanation of text formatting, icons, and symbols used throughout the manual for clarity.

HP technical support

Information on how to contact HP for technical assistance and required details.

Product warranties

Information on where to find HP StorageWorks product warranty details on the website.

Documentation feedback

How to provide comments and suggestions regarding the product documentation.

Overview

Features and benefits

High-level description of the storage solution's performance, reliability, flexibility, and manageability.

Components

Front panel components

Identifies and describes the LEDs and indicators on the front of the 2312i G2 and 2324i G2 enclosures.

Rear panel components

Identifies and describes the ports and connectors on the rear of the 2312i G2 and 2324i G2 enclosures.

Cache

Explanation of posted-write and read-ahead caching for faster data access.

Transportable CompactFlash

How data in cache is saved to CompactFlash during power loss or controller failure.

Super-capacitor pack

Protection for RAID controller cache during power failure using super-capacitors and CompactFlash.

Installing the enclosures

Installation checklist

Step-by-step guide for installing enclosures and initially configuring the system.

Connecting controller and drive enclosures

Instructions for connecting controller enclosures to MSA2000 and MSA70 drive enclosures.

Testing enclosure connections

Procedure to verify that enclosures are powered on and connected correctly.

Obtaining IP values

Methods for discovering and assigning IP addresses to management ports via DHCP or CLI.

Basic operation

Powering onpowering off

Step-by-step guide for powering the storage system on and off, including order of operations.

Updating firmware

Instructions for verifying and updating controller and enclosure firmware using SMU.

LED descriptions

Front panel LEDs

Describes the function and status of LEDs on the front panel of the enclosures.

Disk drive LEDs

Explains the LED indicators for disk drives and their various combinations.

Rear panel LEDs

Details the LEDs on the rear panel of the controller modules, including link and status indicators.

Power supply LEDs

Explains the status indicators for the AC and DC power supply units.

Configuring a system for the first time

Configuring your web browser for SMU

Requirements and settings for web browsers used with the Storage Management Utility (SMU).

Signing in to SMU

Step-by-step instructions for logging into the Storage Management Utility.

Changing the system date and time

How to manually set or use NTP to configure the system's date and time.

Using the Configuration Wizard

Guide to using the wizard for initial system configuration, including network and services.

Using the Provisioning Wizard

Guide to using the wizard for creating vdisks and mapping volumes to hosts.

Testing the configuration

Steps to verify that the initial configuration and host access are successful.

Troubleshooting

Fault isolation methodology

Basic steps and methodology for locating faults and identifying Field Replaceable Units (FRUs).

If the enclosure does not initialize

Troubleshooting steps if the storage enclosure fails to initialize upon power-on.

Diagnostic steps

Step-by-step guide to diagnose faults based on LED status indications.

Controller failure in a single-controller configuration

How to handle controller failure and cache status during such events.

Isolating a host-side connection fault

Steps to troubleshoot and isolate connection issues between hosts and storage ports.

Resolving voltage and temperature warnings

Actions to take when voltage or temperature warnings are reported by the system.

Sensor locations

Describes the locations of various sensors monitoring system conditions.

Environmental requirements and specifications

Safety requirements

Guidelines for installing the system in compliance with local safety codes.

Site wiring and AC power requirements

Requirements for AC power supply, wiring, and circuit protection.

Weight and placement guidelines

Guidance on safely lifting, placing, and securing enclosures.

Ventilation requirements

Spacing and airflow requirements to prevent overheating and ensure proper cooling.

Physical requirements

Site space, strength, and ventilation needs for installing enclosures.

Environmental requirements

Specifications for operating altitude, humidity, temperature, shock, and vibration.

Electrostatic discharge

Preventing electrostatic discharge

Precautions to avoid damaging system components with static electricity discharge.

Grounding methods to prevent electrostatic discharge

Various methods and tools for properly grounding electrostatic-sensitive parts.

Regulatory compliance and safety

Federal Communications Commission notice

FCC rules regarding RF emission limits and device classification (Class A/B).

Declaration of conformity for products marked with the FCC logo, United States only

FCC compliance statement and contact information for product inquiries.

Laser safety warning

Warnings and precautions regarding potential exposure to hazardous laser radiation.

International notices and statements

Notices and compliance statements for various countries including Canada and EU.

Battery replacement notice

Precautions and instructions for replacing internal batteries by authorized personnel.

Power cords

Requirements for selecting and using appropriate power cords for the product.

Table of Contents