Tape Drive Installation and Replacement
42 1U Rackmount Tape Enclosure Reference Guide
Troubleshooting
Use the following information to help solve problems that may develop while
installing or replacing a tape drive.
Table 2: Tape drive installation troubleshooting
Problem Cause Solution
Random data errors detected
on tape drive
For installations with one tape
drive on a SCSI bus, that drive
may not be connected to SCSI
port nearest the terminator.
Verify that tape drive is
connected to the SCSI port
nearest the terminator at the
end of the internal SCSI cable.
Refer to Two drives on two SCSI
buses, page 34.
SCSI ID conflict detected For installations with two tape
drives on one SCSI bus, both
drives may be set to the same
SCSI ID.
Verify:
■ each tape drives have
unique SCSI ID settings,
refer to Setting SCSI IDs,
page 25
■ both tape drives have SCSI
ID cables installed
correctly, refer to Figure 30.
Enclosure won’t slide into rack Top cover not fully engaged
Rail alignment problems
Make sure that all pins in the
cover are engaged in their
respective slots in the sides of
the unit. Make sure the latch is
fully closed and is flush with the
top of the cover.
Make sure the rails are installed
in the corresponding holes in
the front and back vertical
mounting bars in the rack. It is
important that the unit be
horizontal front-to-back and
side-to-side.
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