Problem Cause Solution
6. Right-click the COM port your modem uses, then
click Properties.
7. Under Device status, verify that the modem is working
properly.
8. Under Device usage, verify the modem is enabled.
9. If there are further problems, click the Troubleshoot
button and follow the on-screen instructions.
POST and error messages
POST is a program run at startup that initializes and runs some tests on installed hardware. An audible
and/or visual message occurs if the POST encounters a problem. POST checks the following items to
ensure that the workstation system is functioning properly:
●
Keyboard
●
Memory modules
●
Diskette drives
●
All SATA and SAS mass storage devices
●
Processors
●
Controllers
NOTE: If the power-on password is set, a key icon appears on the screen while POST is running. You
must enter the password before continuing.
Table 5-18 POST error messages
Screen message Probable cause Recommended action
101—Option ROM Error System ROM checksum. Verify the correct ROM:
1. Flash the ROM if needed.
2. If an expansion card was recently added, remove
it and see if the problem remains.
3. Clear CMOS. If the message disappears, there
might be a problem with the expansion card
4. Replace the system board.
102—System Board Failure DMA, timers, etc. 1. Clear CMOS.
2. Remove expansion boards.
3. Replace the system board.
103—System Board Failure DMA, timers, etc. 1. Clear CMOS.
2. Remove expansion boards.
3. Replace the system board.
110—Out of Memory for
Option ROMs
Option ROM for a device was unable
to run due to memory constraints.
Run Computer Setup and enable the ACPO/USB
Buffers at Top of Memory under the
Advanced>Power-On option.
Table 5-17 Internet access problems (continued)
124 Chapter 5 System diagnostics and troubleshooting ENWW
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