Troubleshooting checklist
Before running any of the diagnostic utilities, use the following checklist to find possible solutions for
workstation or software problems.
●
Are the workstation and monitor connected to a working electrical outlet?
●
Is the workstation powered on?
●
Is the green power light illuminated?
●
Is the monitor powered on?
●
Is the green monitor light illuminated?
●
Adjust the monitor brightness and contrast controls if the monitor is dim.
●
Press and hold any key. If the system beeps, then the keyboard is operating correctly.
●
Examine all cables for loose or incorrect connections.
●
Reconfigure the workstation after installing a non-PNP (positive-negative-positive) expansion
board or other option, such as a diskette drive.
●
Are all of the necessary device drivers installed?
●
Have all printer drivers been installed for each application?
●
Remove all diskettes and CDs from the drives before you power on the system.
●
Are you running the latest BIOS version, drivers, and/or software updates?
LED color definitions
The front panel LED indicates system status as described in the following table.
Table 5-1 Front panel LED color definitions
LED State LED Color System Status
Solid Green System is on.
Blinking Green System is in Standby mode.
Solid or blinking Red System has an error. See Diagnostic light codes
on page 106.
None No light System is in Hibernate mode, or it is off.
HP Insight Diagnostics Offline Edition
The HP Insight Diagnostics utility enables you to perform testing and to view critical computer hardware
and software configuration information from various sources. This utility enables you to:
●
Run diagnostics.
●
View the hardware configuration of the system.
102 Chapter 5 System diagnostics and troubleshooting ENWW
To Next Page
Loading...
