Download the ISO image
1. Browse to http://www.hp.com.
2. Click Software & Driver Downloads.
3. Enter your product number (for example, xw8400) in the text box, and press the Enter key.
4. Select your operating system.
5. Click the Diagnostic link.
6. Locate HP Insight Diagnostics Offline on the display, and click Download.
User interface
Navigation
The Insight Diagnostics home page contains the following tabs: Survey, Test, Status, Log, and
Help. These tabs separate the major functions of Insight Diagnostics.
Survey tab
When you click the Survey tab, the Survey menu displays and enables you to view important system
configuration information. The Summary view limits the amount of data displayed, while the
Advanced view shows all the data in the selected category. Regardless of whether you choose
Advanced or Summary, the following categories of information are available on the Survey menu:
Overview—Lists general information about the computer.
All—Lists all information about the computer.
Architecture—Shows the type of bus the computer uses, and BIOS information. In addition, if the bus
is PCI, information about the PCI configuration is displayed.
Asset Control—Shows the serial number of the computer, and provides processor information.
Communication—Shows information about the computer parallel (LPT) and serial (COM) port settings,
USB, and network controller information.
Graphics—Shows information about the graphics subsystem of the computer.
Input Devices—Shows information about the type of keyboard and mouse.
Memory—Shows information about all memory in the computer, including memory on the board and
any memory modules installed.
Miscellaneous—Shows information obtained from the computers configuration memory (CMOS), BIOS
data area, Interrupt Vector table, and diagnostics component information.
Storage—Shows information about storage media connected to the computer, including all fixed disks,
floppy drives, and CD-ROM drives.
System—Shows product type, processor type and speed, and coprocessor information, and information
about all ROMs in the computer.
Test tab
The Insight Diagnostics utility enables you to test all the major pieces of hardware in the system. You
can select from several types of tests:
104 Chapter 5 System diagnostics and troubleshooting ENWW
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