4 Diagnostics and troubleshooting
This chapter describes the tools available for diagnosing and troubleshooting system issues, and
includes these topics:
Topics
Calling support on page 116
Locating ID labels on page 117
Locating warranty information on page 118
Diagnosis guidelines on page 118
Troubleshooting checklist on page 120
HP troubleshooting resources and tools on page 121
HP troubleshooting resources and tools on page 121
Self-troubleshooting with HP Vision Diagnostics on page 135
Self-troubleshooting with HP Advanced System Diagnostics UEFI
on page 144
Diagnostic codes and errors on page 149
115
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