To recover the original hard drive image using f11:
1. If possible, back up all personal files.
2. If possible, check for the presence of the Recovery Image partition: From the Start screen, type C, and
then select Computer.
NOTE: If the Recovery Image partition is not listed, you must recover your operating system and
programs using the Windows 8 operating system media and the Driver Recovery media (both purchased
separately).
3
. If the Recovery Image partition is listed, restart the computer, and then press esc while the “Press the
ESC key for Startup Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Choose your language.
6. Choose your keyboard layout.
7. Select Troubleshoot from the boot options menu.
8. Select Reset your PC, and follow the on-screen instructions.
Using Windows 8 operating system media (purchased separately)
To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or
region, and follow the on-screen instructions. You can also order the DVD by calling support. For contact
information, see the Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using a Windows 8 operating system media completely erases hard drive contents and reformats
the hard drive. All files that you have created and any software that you have installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the operating
system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 8 operating system DVD:
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then insert the Windows 8 operating system DVD into the optical drive before
the Windows operating system loads.
3. Power off the computer.
4. Power on the computer, and then press F9 to show the BIOS boot menu.
5. When the DVD is booting, select the DVD from the UEFI Boot Sources.
6. When prompted, press any keyboard key.
7. Follow the on-screen instructions.
After the installation is completed:
1. Eject the Windows 8 operating system media and then insert the Driver Recovery media.
2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.
128 Chapter 11 Backup and recovery in Windows 8