Non Volatile
Memory Type
Amount (Size) Does this
memory
store
customer
data?
Does this
memory
retain data
when power
is removed?
What is the
purpose of this
memory?
How is data input into this
memory?
How is this memory write
protected?
Drivers &
Downloads, and
then follow the
on-screen
instructions.)
management console or local
applications that have been
registered by an
administrator to have access
to the space.
Bluetooth flash 2Mbit No Yes Stores
Bluetooth
configuration
and firmware.
Bluetooth flash is
programmed at the factory.
Tools for writing data to this
memory are not publicly
available but can be obtained
from the silicon vendor.
A utility is required for
writing data to this
memory and is made
available through newer
versions of the driver
whenever the flash
requires an upgrade.
802.11 WLAN
EEPROM
4 Kbit to 8
Kbit
No Yes Stores
configuration
and calibration
data.
802.11 WLAN EEPROM is
programmed at the factory.
Tools for writing data to this
memory are not made public.
A utility is required for
writing data to this
memory and is typically
not made available to the
public unless a firmware
upgrade is necessary to
address a unique issue.
Webcam 64K bit No Yes Store webcam
configuration
and firmware.
Webcam memory is
programmed using a utility
from the device manufacturer
that can be run from
Windows.
A utility is required for
writing data to this
memory and is typically
not made available to the
public unless a firmware
upgrade is necessary to
address a unique issue.
Fingerprint
Reader
512 KByte
flash
Yes Yes Stores
fingerprint
templates.
Fingerprint reader memory is
programmed by user
enrollment in HP ProtectTools
Security Manager.
Only a digitally signed
application can make the
call to write to the flash.
Questions and answers
1. How can the BIOS settings be restored (returned to factory settings)?
IMPORTANT: Restore defaults does not securely erase any data on your hard drive. See question and
answer 6 for steps to securely erase data.
Restore defaults does not reset the Customer Secure Boot key. See question and answer 7 for
information about resetting the key.
Questions and answers 143
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