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HTP SSC-35 - User Manual

HTP SSC-35
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Superstor
Contender
Indirect Fired Water Heaters
Installation
Start-Up
Maintenance
Parts
Warranty
For Residential and Commercial Use
SSC Models
This manual must only be used by a qualied installer / service technician. Read all instructions in this manual before installing.
Perform steps in the given order. Failure to do so could result in substantial property damage, severe personal injury, or death.
The manufacturer reserves the right to make product changes or updates without notice and will not be held liable for
typographical errors in literature.
The surfaces of these products contacted by potable (consumable) water contain less than 0.25% lead by weight as required by
the Safe Drinking Water Act, Section 1417.
NOTE TO CONSUMER: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE.
272 Duchaine Blvd New Bedford, MA 02745 www.htproducts.com
lp-65 Rev. 002 Rel. 010 Date 10.11.19

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Questions and Answers

  • T
    Timothy HallSep 8, 2025
    What to do if I have hot tubs, spas, multiple showers, or high demand with my HTP SSC-35 Water Heater?
    • A
      Adam SchwartzSep 9, 2025
      If you're experiencing issues with hot tubs, spas, multiple showers, or high demand when using your HTP Water Heater, it could be due to several factors. The pressure might be too low, so check the line pressure for any restrictions. The tank recovery might be slow (slow startup boiler, see chart), or there might not be enough hot water (boiler sized too small, see chart). The demand might also be too great; in this case, check flow rates and compare them to the chart, and consider installing a mixing valve and/or flow restricting valve and raise the tank and boiler temperature.
  • O
    ohernandezAug 23, 2025
    What to do if circulator is not operating in my HTP SSC-35?
    • C
      carly82Aug 23, 2025
      If the circulator is not operating, check or replace it.
  • R
    rodriguezjaniceAug 25, 2025
    How to fix air trap in loop of my HTP SSC-35?
    • T
      Todd McdonaldAug 25, 2025
      To fix an air trap in the loop, purge the air.
  • R
    Robert SchroederAug 26, 2025
    What to do if water expands when heated in my HTP SSC-35 Water Heater?
    • T
      Troy OwensAug 27, 2025
      If water expands when heated, install an expansion tank.
  • D
    Derrick TerrellAug 27, 2025
    What to do if zone valve fails in my HTP Water Heater?
    • L
      Leslie AdkinsAug 27, 2025
      If the zone valve fails, replace the valve.
  • K
    Karen Rodriguez DDSSep 22, 2025
    What to do if the zone valve is not opening on my HTP SSC-35?
    • M
      Michael MartinezSep 22, 2025
      If the zone valve is not opening on your HTP Water Heater, open it manually to replace it.
  • H
    Heather ParkerSep 16, 2025
    What to do if there is a circulator failure in my HTP SSC-35?
    • C
      Caleb GibbsSep 16, 2025
      If there's a circulator failure in your HTP Water Heater, replace the circulator.
  • B
    Brenda PaceSep 18, 2025
    What to do if there is a zone valve failure in my HTP SSC-35 Water Heater?
    • M
      Mark LewisSep 18, 2025
      If there's a zone valve failure in your HTP Water Heater, replace the valve.
  • B
    Brian LawsonSep 7, 2025
    What to do if my HTP SSC-35 Water Heater has a rotten egg odor?
    • M
      Michelle WheelerSep 7, 2025
      If your HTP Water Heater smells like rotten eggs, it is likely due to the supply water having a high sulfate or mineral content. To address this, check with a water quality specialist in your area and have your water supply analyzed. Then, address any water quality issues according to the specialist’s recommendations.
  • J
    Jessica CaseSep 4, 2025
    What to do if my HTP SSC-35 has no hot water?
    • D
      drakenicoleSep 4, 2025
      If your HTP Water Heater isn't producing any hot water, several factors could be the cause. These include a zone valve not opening (check or replace), a circulator not operating (check or replace), a tank control set too low (raise tank temperature), a boiler control set too low (raise boiler temperature), incorrect wiring (recheck wiring), a tank control failure (replace control), or an air trap in the loop (purge air).

Overview

This manual describes the HTP Superstor Contender Indirect Fired Water Heater, a device designed for residential and commercial hot water applications. It is intended for indoor installation only and must be installed by a qualified and licensed professional. The water heater operates by utilizing a boiler's heat to warm domestic water, offering an efficient way to provide hot water.

Function Description:

The HTP Superstor Contender is an indirect-fired water heater, meaning it uses a heat exchanger to transfer heat from a boiler's closed-loop hydronic system to the potable domestic water supply. This design allows the water heater to leverage an existing heating system, such as a boiler, to produce hot water without requiring its own dedicated burner. The boiler's hot water circulates through a coil within the water heater tank, heating the domestic water stored inside. A surface-mounted control, factory-set at 120°F (with a fixed differential of 3-5°F), regulates the water temperature. This control ensures that the water heater calls for heat from the boiler when the domestic water temperature drops below the set point. The system is designed to be integrated with various boiler setups, including those with zone valves or circulators, as illustrated in the wiring diagrams. It can also be installed in multiple tank configurations for high-demand applications. The water heater is equipped with a temperature and pressure (T&P) relief valve, which is a critical safety device designed to discharge water if either the temperature or pressure within the tank exceeds safe limits. A magnesium anode rod is also included, serving as a sacrificial component to protect the tank from corrosion caused by water chemistry.

Usage Features:

The water heater is designed for continuous hot water supply, making it suitable for various domestic and commercial needs. When filling the water heater, it is crucial to open a hot water tap to release air from the tank and piping to ensure proper operation and prevent damage. The control allows for temperature adjustment, though users are cautioned about scalding risks at higher temperatures. For settings above 120°F, an ASSE 1017 rated mixing valve is mandatory to prevent severe burns, especially in households with small children, disabled, or elderly persons. The manual emphasizes that the water heater should only be used for its intended purpose, as described, to avoid voiding the product warranty. It is also important to ensure that the boiler's high limit is set at least 20°F higher than the water heater's desired temperature to allow for proper heat transfer. The low limit of the boiler control should be set to its minimum to ensure the burner only activates when the tank control calls for heat. The system should be flushed after installation to remove any soldering residue, which can corrode stainless steel components.

Maintenance Features:

Regular maintenance is crucial for the safe and efficient operation of the HTP Superstor Contender. The manual outlines an annual maintenance checklist that should be performed by a qualified service technician. This includes:

  • Piping Inspection: Checking for any signs of leakage and ensuring pipes are properly supported.
  • Visual System Inspection: A full visual inspection of all system components, including boilers, water treatment systems, mixing valves, and circulators, to ensure they are operating properly and have been maintained.
  • Functional Testing: Testing all system functions and verifying system pressure is within the safe operating range.
  • Temperature Control Check: Checking the accuracy of the control and verifying safe settings on any installed mixing valve.
  • Electrical Checks: Verifying that smoke and CO detectors are installed and working, changing batteries if necessary, and ensuring circuit breakers are clearly labeled. Wire connections should also be checked for tightness.
  • Anode Rod Inspection: The magnesium anode rod should be removed and visually inspected annually. It must be replaced when more than 6 inches of core wire is exposed at either end, as it is vital for preventing tank corrosion. Operating the water heater without an anode rod will shorten the tank's life and void the warranty.
  • Relief Valve Testing: The T&P relief valve should be lifted and released annually to ensure it operates properly and that the waterway is clear. If the valve is blocked or does not operate, it must be replaced immediately. Users are cautioned about the risk of scalding when operating the relief valve.
  • Drain Valve Operation: The drain valve should be opened annually to drain a few quarts of water from the bottom of the tank to flush out any hard water deposits. If the valve is blocked or does not operate, it should be replaced. Again, caution is advised due to potential scalding.
  • Combustible Material Check: The area around the heater should be checked for combustible materials like gasoline or paint thinner, which must be moved to a safe location if found.
  • Water Chemistry Monitoring: The manual stresses the importance of maintaining specific water chemistry parameters (pH between 6.5 and 8.5, hardness, chloride concentration, and total dissolved solids) to prevent damage and ensure warranty coverage. Professional water quality analysis is recommended.
  • Re-inspection of T&P Relief Valves: T&P valves should be inspected and replaced if necessary by a licensed plumbing contractor at least once every three years to ensure continued safety and proper operation.

The manual also provides troubleshooting guidance for common issues such as no hot water, not enough hot water, T&P valve discharges, and rotten egg odor in hot water, offering possible solutions for each. It emphasizes that failure to adhere to maintenance guidelines can result in property damage, severe personal injury, or death.

HTP SSC-35 Specifications

General IconGeneral
BrandHTP
ModelSSC-35
CategoryWater Heater
LanguageEnglish

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