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HTP Hydra Smart Series User Manual

HTP Hydra Smart Series
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Hydra Smart
Tankless Water Heaters
Installation
Start-Up
Maintenance
Parts
Warranty
RT-150 / 199* Models
* “LP Denotes Propane Gas
This manual must only be used by a qualied installer / service technician. Read all instructions in this manual before installing.
Perform steps in the given order. Failure to do so could result in substantial property damage, severe personal injury, or death.
The manufacturer reserves the right to make product changes or updates without notice and will not be held liable for
typographical errors in literature.
NOTE TO CONSUMER: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE.
272 Duchaine Blvd. New Bedford, MA 02745 www.htproducts.com
lp-505 Rev. 000 Rel. 015 Date 1.7.20
The surfaces of these products contacted by potable (consumable) water contain less than 0.25% lead by weight as required
by the Safe Drinking Water Act, Section 1417.
Improper installation, adjustment, alteration, service, or maintenance could void product warranty and cause property
damage, severe personal injury, or death.
California Proposition 65 Warning: This product contains chemicals known to the State of California to cause cancer, birth
defects, or other reproductive harm.

Table of Contents

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HTP Hydra Smart Series Specifications

General IconGeneral
CategoryWater Heater
ManufacturerHTP
SeriesHydra Smart Series
Fuel TypeNatural Gas or Propane
TypeTankless
VentilationDirect Vent
Water Connection3/4" NPT
Ignition TypeElectronic
Warranty12 years

Summary

Operating Instructions

To Turn Off Gas To Appliance

Procedure to safely shut off gas supply to the water heater.

Special Attention Boxes

Defines hazard alert symbols like DANGER, WARNING, CAUTION, NOTICE.

Foreword

For the Installer

Part 1 - General Safety Information

Operation and Installation Warnings

Crucial warnings to prevent injury, death, or property damage.

Improper Combustion

Hazards associated with inadequate air supply or blocked vents.

Gas

Safety precautions related to gas supply and shut-off.

When Servicing the Water Heating System

Safety procedures to follow before performing maintenance or service.

Water Chemistry Requirements

Guidelines on water quality and its impact on appliance performance.

Freeze Protection

Information on the heater's freeze protection features and precautions.

Water Temperature Adjustment and Scalding

Risks of scalding and recommendations for safe temperature settings.

High Elevation Installations

Considerations for installing the heater at high altitudes.

Flammable Vapors Hazard

Warnings about storing and using flammable liquids near the water heater.

Carbon Monoxide Hazard

Risks of carbon monoxide poisoning from improper venting.

Electrical Shock Hazard

Safety procedures to prevent electrical shock during service.

Part 2 - Before You Start

What's in the Box

Lists components included with the tankless water heater.

Optional Equipment

Details available optional parts for enhanced functionality.

Part 3 - Prepare the Water Heater Installation

Locating the Water Heater

Guidance on selecting a safe and appropriate installation location.

Leveling

Importance of a level installation for proper condensate drainage.

Clearances for Service Access

Recommended clearances for maintenance and proper operation.

Residential Garage and Closet Installations

Specific requirements for installing in garages or closets.

Exhaust Vent and Intake Pipe

Requirements for the appliance's venting system.

Direct Vent of Exhaust and Intake

Options and procedures for direct venting configurations.

Power Venting, Indoor Combustion Air in Confined or Unconfined Space

Guidelines for using indoor air for combustion.

Carbon Monoxide Detectors

Requirements for installing CO detectors as per code.

Prevent Combustion Air Contamination

How to avoid contaminants entering the combustion air intake.

Removing a Heater from a Common Vent System

Procedures and safety warnings for removing heaters from shared vent systems.

J. Wall-Mounting

Instructions and warnings for securely mounting the water heater to a wall.

Part 4 - Water Piping

General Plumbing Guidelines

Essential rules for connecting water piping to the heater.

Backflow Preventer

Requirement for installing a backflow preventer on the cold water supply.

Potable Expansion Tank

Necessity and proper installation of an expansion tank.

Piping the Water Heater

Specific instructions for connecting water heater piping.

Positioning the Water Heater on the Wall

Step-by-step guide for wall mounting the heater bracket.

Circulator Sizing

Guidance on selecting appropriate circulators for the system.

Pressure Relief Valve

Requirements for installing and maintaining the pressure relief valve.

Filling the Heater

Procedures for filling the water heater with water before operation.

Part 5 - Venting

General

Overview of venting requirements for Category IV appliances.

Approved Materials for Exhaust Vent and Intake Pipe

List of approved materials and standards for venting components.

Additional Requirements for Installation in Canada

Specific venting requirements for installations in Canada.

Exhaust Vent and Intake Pipe Location

Rules for positioning vent terminals relative to building features.

Exhaust Vent and Intake Pipe Sizing

Guidelines for sizing vent pipes based on length and fittings.

Tightening Water Heater Collar to Exhaust Vent and Intake Pipe

Instructions for securely connecting vent pipes to the appliance.

Exhaust Vent and Intake Pipe Installation

General procedures and warnings for installing vent systems.

Applications

Describes various application scenarios for venting systems.

Direct Vent Installation of Exhaust and Intake

Procedures for direct vent configurations from outdoors.

Venting Through an Existing System

Methods for using existing vent systems for the appliance.

Concentric Venting Through an Existing System

How to vent concentrically through an existing system.

Chase Venting Through an Existing System

How to vent using a chase through an existing system.

Power Venting, Indoor Combustion Air in Confined or Unconfined Space

Guidelines for using indoor air for combustion.

I. Common Vent Piping - 199 Model in Cascade Applications Only!

Vent Diameter Sizing and Lengths

Determining appropriate vent diameter and maximum lengths for common venting.

Recommended Exhaust Pipe Transitions

Proper methods for transitioning exhaust pipes in common vent systems.

Two (2) Pipe Common Direct Vent Systems

Typical configurations for common direct venting systems.

Part 6 - Installing the Condensate Drain

Part 7 - Connecting Electrical Service

Wiring

Instructions and safety precautions for connecting electrical power.

Dip Switches

Configuration settings for DIP switches on the control board.

Wiring a Cascaded System

Steps for connecting multiple water heaters in a cascade system.

Part 8 - Gas Connections

Gas Pipe Sizing Tables

Tables for determining correct gas pipe size based on capacity.

Natural Gas Pipe Sizing

Capacity data for natural gas pipe sizing.

LP (Liquid Propane) Gas Pipe Sizing

Guidance for sizing propane gas pipes and regulators.

Gas Connection Requirements

Specific requirements for connecting the gas supply line.

Checking Gas Pressure at the Water Heater for Proper Operation

Procedure for verifying gas pressure at the water heater.

Setting and Verifying the Combustion Setting

Steps to set and verify combustion parameters using a analyzer.

Part 9 - Controls

Control and Display Overviews

Explanation of the control panel buttons, display, and modes.

Start-Up Sequence

Step-by-step process shown on the LCD during initial power-up.

Changing the DHW Set-Point

How to adjust the domestic hot water temperature setting.

Changing the Temperature Indicator

Method to switch between Fahrenheit and Celsius display.

Status Display

How to access and interpret various operational status screens.

Installer Mode

Accessing and navigating the installer settings menu.

Installer Mode Descriptions

Explains parameters like error history, fan speed, altitude mode, cascade address.

Setting Up a Cascaded System

Detailed steps for configuring multiple heaters in a cascade system.

Part 10 - Troubleshooting

Error Code

Explains error codes displayed by the unit and their possible causes.

Suggested Corrective Actions

Remedies for specific error codes and common issues.

Error Tree Analysis

Diagnostic trees for analyzing system faults.

Flame Detection

Diagnostic tree for flame detection issues.

Air Pressure Switch Detection

Diagnostic tree for air pressure switch faults.

Inlet / DHW / Operating Temperature / Exhaust Sensors

Diagnostic tree for sensor-related errors.

Suggested Corrective Actions

Troubleshooting chart for common problems and their solutions.

Diagnostics and Suggested Corrective Actions

Further diagnostic information and corrective actions for various display conditions.

Part 11 - Installation Checklist

Before Installing

Pre-installation checks for space, clearances, water/gas lines.

Water Piping

Checks related to water piping sizing, chemistry, and cleaning.

Install Exhaust Vent and Intake Piping

Verification of vent materials, air supply, and vent length.

Install Condensate Piping / Tubing and Components

Checks for condensate components, materials, and routing.

Install Gas Piping

Verification of gas pipe size, length, pressure, and connections.

Relief Valve

Checks for proper installation and discharge of the relief valve.

Wiring

Verification of wiring connections, DIP switches, and power supply.

Start-Up, Adjust, and Test

Steps for initial start-up, adjustments, and operational testing.

Burner Flame

Checks for burner flame condition and combustion values.

Final Installation Approvals

Signatures for technician and homeowner approval.

Part 12 - Maintenance

Check the Surrounding Area

Ensuring the area around the heater is free of contaminants and flammables.

Ensure the Water Heater Cabinet is Closed

Importance of keeping the cabinet securely closed during operation.

Check the Power Source

Verifying the power cord and manual switch connection.

Check the Status of the Control Panel

Monitoring the control panel for power and error codes.

Check Exhaust Vent and Intake Pipe Terminations

Ensuring vent and intake terminations are clean and unobstructed.

Check Exhaust Vent and Intake Piping

Inspecting vent piping for blockages, leaks, or deterioration.

Check Pressure Relief Valve

Visually inspecting the relief valve and discharge pipe.

Check the Condensate Drain System

Verifying the condensate drain tubing and neutralizer.

Cleaning the Air Intake Filter

Procedure for cleaning the air intake filter to maintain performance.

Check Primary and Gas Piping

Inspecting gas and water piping for leaks and proper support.

Operate Pressure Relief Valve

Testing the pressure relief valve operation.

Check the Burner

Cleaning the exterior of the burner.

Cleaning the Cold Water Inlet Filter (Draining the Water Heater)

Steps for draining the heater and cleaning the inlet filter.

Flushing the Water Heater

Procedure for flushing the heat exchanger to remove scale.

Part 13 - Replacement Parts

Cabinet Replacement Parts

Part numbers for cabinet components.

Cabinet Bottom Replacement Parts

Part numbers for cabinet bottom components.

Heat Exchanger Replacement Parts

Part numbers for heat exchanger components.

Gas Valve Replacement Parts

Part numbers for gas valve assembly.

Fan Motor and AGM Replacement Parts

Part numbers for fan motor and AGM assemblies.

199 Model Cabinet Replacement Parts

Part numbers for 199 model cabinet components.

199 Model Heat Exchanger Replacement Parts

Part numbers for 199 model heat exchanger components.

Limited Warranty for Tankless Water Heaters

Residential Use Warranty

Warranty duration for residential heating applications.

Commercial Use Warranty

Warranty duration for commercial heating applications.

Owner Responsibilities

Duties of the owner regarding installation and maintenance.

Warranty Exclusions

Conditions and circumstances not covered by the warranty.

Procedures for Warranty Service Requests

Steps to follow when making a warranty claim.

Service, Labor and Shipping Costs

Owner's responsibility for costs associated with warranty service.

Limitations of Your HTP Warranty and Remedies

Legal limitations and disclaimers regarding the warranty.

No Other Warranties

Statement clarifying that no other warranties are implied or offered.

Customer Installation Record Form

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