To Next PageTo Next PageWhat to do if there is a water leak in my HTP Hydra Smart RT-199?
To address a water leak in your HTP Water Heater (150 models only), first, turn the power off. Next, valve off the water heater to isolate it from the system. Finally, call a qualified installer or service technician to diagnose and repair the source of the leak.
How to fix HTP Hydra Smart RT-199 if the flame has extinguished multiple times?
If the flame has extinguished 8 times on your HTP Water Heater, try the following: First, press the Power button to clear the Error Code (it will also automatically reset after one hour, up to three times). If the error happens again: * Monitor the gas pressure to the water heater while in operation, ensuring it's between 3.5 and 14” WC. * Check the gas valve wire and flame detection sensor, ensuring connections are secure; normal operating settings for the flame detection sensor are more than 2.5DC before ignition, less than 2.5DC after ignition. * Check vent terminations to ensure there are no blockages. * Assure that the flame is stable when lit. If the problem persists, replace the main control.
Why is my HTP Hydra Smart RT-199 overheating?
If your HTP Water Heater displays an error due to the operating temperature sensor or DHW sensor detecting water temperature greater than 199oF (93oC), the error code will disappear when the DHW temperature decreases. If the error happens again: * Check if the dip switch High Fire setting is ON (switches 6 and 7 should be OFF for normal operation). * Check if the DHW inlet pipe is blocked, ensuring enough water flows to the water heater. * Check the DHW sensor at the DHW outlet and the Operating Temperature sensor at the heat exchanger; if resistance is zero, replace the sensor. If the problem persists, replace the main control.
How to troubleshoot high exhaust temperature on HTP Hydra Smart RT-199 Water Heater?
If the exhaust NTC on your HTP Water Heater detects a vent temperature greater than 149oF (65oC) (or 190oF [87.8oC] when the High Temp set point is selected), the Error Code will disappear when the condition is remedied. If the error happens again: 1. Check if the dip switch High Fire setting is ON (switches 6 and 7 should be OFF for normal operation). 2. Check the exhaust temperature sensor, ensuring connections are secure. 3. Check the sensor resistance; if resistance is zero, replace the sensor. 4. Check the exhaust vent for blockage. If the problem persists, replace the control or the heat exchanger.
What does 'Fan Speed Feedback Signal Abnormal' mean on my HTP Hydra Smart RT-199?
If your HTP Water Heater displays a 'Fan Speed Feedback Signal Abnormal' error, the Error Code will disappear when the condition is remedied. If the error happens again: * Check the connections to the fan, ensuring all are secure. * If the fan does not rotate during the ignition sequence, check for 120V power at the fan connection. If 120V power is present at the control, replace the fan. If the blower does not have 120V power, check power at the control. If 120V power is not present at the control, replace the control. If the problem persists, replace the main control.
Why is my HTP Hydra Smart RT-199 Water Heater detecting flame before ignition?
If you encounter a 'Flame Signal Detected before Ignition' error on your HTP Water Heater, the Error Code will disappear when the condition is remedied. If the error happens again: * Check the water heater cover, ensuring it is secure, as the flame detection sensor can detect an external light source. * Check the flame detection sensor, ensuring connections are secure. Normal operating settings are more than 2.5DC before ignition, less than 2.5DC after ignition. If the problem persists, replace the main control.
How to solve 'Fan Speed too high with flame on' error on HTP Water Heater?
If your HTP Water Heater shows a 'Fan Speed too high with flame on' error, note that the Error Code will disappear unless it occurs five times in ten minutes. Press the Power button to clear the Error Code. If the error happens again: * Check the vent connections for blockages. * Check the burner assembly. * Check fan operation. If the fan appears to be operating normally but RPMs are too low or too high, replace the fan. If the problem persists, replace the main control.
What does 'Register, Ram, Rom, I/O Port, AD Abnormal' mean on HTP Water Heater?
If your HTP Water Heater displays an error related to 'Register, Ram, Rom, I/O Port, AD Abnormal, Important EPROM Data or Safe Data Abnormal', the Error Code will disappear when the condition is remedied. If the error happens again: * Turn the power OFF and ON at the main power switch internal to the water heater. If the problem persists, replace the main control.
How to fix DIP Switch error on HTP Hydra Smart RT-199 Water Heater?
If your HTP Water Heater displays a 'DIP Switch is Abnormal' error, the Error Code will disappear when the condition is remedied. If the error happens again: * Check dip switches, ensuring they match the ratings plate requirements of the water heater. See dip switch details in this manual for default settings. If the problem persists, replace the main control.
What to do if my HTP Hydra Smart RT-199 Water Heater shows a 'Poor Communication' error?
If your HTP Water Heater displays a 'Poor Communication' error, the Error Code will disappear when the condition is remedied. If the error happens again: * Check connections from the main control to the display panel. If the problem persists, replace the display and/or the main control.
General| Brand | HTP |
|---|---|
| Model | Hydra Smart RT-199 |
| Category | Water Heater |
| Language | English |
Lists codes, laws, and regulations for installation.
Crucial safety precautions for operation and installation.
Information on consequences of improper combustion and air supply.
Instructions for gas supply issues and shut-off valve operation.
Safety guidelines and precautions when servicing the unit.
Details on water quality and its impact on appliance function.
Information on the water heater's freeze protection system.
Guidance on setting temperature to prevent scalding injuries.
Specific considerations for installing the unit at high altitudes.
Lists all components included with the water heater.
Details optional accessories available for purchase.
Guidelines for selecting a suitable and safe installation location.
Instructions on ensuring the water heater is installed level.
Specifies minimum clearances required for maintenance.
Specific precautions for garage and closet installation locations.
Requirements for the direct vent system and its components.
Mandates and recommendations for CO detector installation.
Guidance on ensuring clean combustion air intake.
Procedures for safely removing an old heater from a shared vent.
Instructions and warnings for securely mounting the unit to a wall.
Basic principles and best practices for water piping connections.
Requirements and installation of a backflow preventer.
Explains the need for and installation of an expansion tank.
Specifics on connecting water lines to the heater.
Illustrates various piping configurations and symbols.
Tables and charts for sizing circulators based on pressure drop.
Guidelines for installing and testing the pressure relief valve.
Overview of venting requirements for Category IV appliances.
Lists acceptable materials and standards for vent systems.
Specific venting regulations applicable to Canada.
Details on required clearances for vent termination points.
Guidance on calculating vent pipe diameter and length.
Instructions for securely connecting vent pipes to the appliance.
Procedures and precautions for installing vent and intake piping.
Illustrates various vent termination configurations and kits.
Methods for venting through existing systems like concentric or chase.
Requirements for using indoor air for combustion.
Guidelines for common venting multiple 199 model units.
Proper methods for transitioning vent pipes between components.
Typical direct venting configurations for common systems.
Guidelines for safe and correct electrical wiring connections.
Configuration of DIP switches for normal operation.
Instructions for connecting multiple units in a cascade system.
Charts for determining appropriate gas pipe sizes based on capacity.
Essential steps and safety checks for gas line connections.
Important considerations for installing and using an EFV.
Procedures for verifying correct gas pressure levels.
Steps for adjusting and verifying combustion parameters.
Explanation of control panel layout and display functions.
Describes the initial power-up sequence and display indicators.
How to adjust the domestic hot water temperature setting.
Method to switch temperature display between Celsius and Fahrenheit.
Information on accessing and interpreting various operational statuses.
Accessing and using the installer-specific settings and diagnostics.
Steps for configuring multiple water heaters to work together.
Lists error codes and their possible causes and remedies.
Flowcharts to diagnose specific error conditions like flame detection.
Provides solutions for common operational problems and symptoms.
