Huddly GO - Video Client Applications (VCA) Compatibility

2.5 Video Client Applications (VCA)
If a user is experiencing issues with their Huddly camera, please check that the camera works in
multiple VCAs.
For a list of compatible VCAs with instructions on how to use the Huddly camera with the user’s
chosen VCA, please see this FAQ.
2.5.1 Huddly camera does not work with video client application
If you are experiencing issues with your Huddly camera as the main camera using your
preferred video client application, please check the following:
● Make sure you are using a USB-C connector cable.The Huddly USB-C connector cable
that comes packaged with the Huddly camera has been tested to ensure it functions
optimally.
● Please check that you have the latest software of the Huddly camera and the Huddly
app.
● Ensure that your preferred video client application has the latest software version.
NB: Sometimes, the cable may not be plugged in properly, try to unplug/replug and restart your
computer.
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