What to do if my HunterDouglas Sonnette Indoor Furnishing shade raises or lowers unevenly?
If your HunterDouglas Indoor Furnishing shade raises or lowers unevenly, check that the installation brackets are level and properly aligned. Shim the brackets if necessary. Roll the shade up until the bottom rail is fully raised, then reinstall the shade.
Why is my HunterDouglas Indoor Furnishing shade hard to raise or lower?
If your HunterDouglas Indoor Furnishing shade is difficult to raise or lower, it may be because shades cannot be forced into tight inside mount window openings. If it is an inside mount, ensure there is enough space between the shade's ends and the window casement. Also, confirm that the installation brackets are level, using shims to level them if needed.
What to do if HunterDouglas Window Blinds shade will not fit into the installation brackets?
If your HunterDouglas Window Blinds shade won't fit into the installation brackets, verify that the brackets are level and aligned. Adjust or shim to level if needed, and ensure the headrail is fully inserted into the brackets.
Why is my HunterDouglas Window Blinds shade hard to raise or lower?
If your HunterDouglas Window Blinds shade is hard to raise or lower, or won't move at all, ensure there's enough clearance in tight inside mount window openings. Also, check that the installation brackets are level and shim them if necessary.
Why is the bottom rail of my HunterDouglas Window Blinds not raising or lowering completely?
If the bottom rail of your HunterDouglas Window Blinds doesn't raise or lower completely, or its fully lowered location has changed, try the following: 1. Replace the batteries in the battery wand, satellite battery pack, or C-size satellite battery wand. 2. Ensure the power source is securely connected and cables are not pinched. 3. Check for clearance between the shade and window casement on inside mounts. 4. Check if the fabric rolls up evenly into the headrail.
What to do if HunterDouglas Window Blinds shade does not operate using the control button?
If your HunterDouglas Window Blinds shade isn't operating using the control button, try unplugging the power cable from the motor and plugging it back in; a blue LED should flash. Check the batteries in the battery wand, satellite battery pack, or C-size satellite battery wand to ensure they are correctly inserted and fresh. Also, verify that the power source is securely connected and the cables aren't pinched. If you have a rechargeable battery wand, ensure it's correctly positioned in the mount.
How to fix HunterDouglas Window Blinds shading that does not respond to the remote?
If your HunterDouglas Window Blinds shading does not respond to the remote, make sure that the shade is joined to a group and that the correct group number is selected. The LED on that group number will light up. You can also check which group number the shade is joined to on the remote in the PowerView App under MORE > ACCESSORIES. Check if the batteries need replacement. If the batteries are completely drained, no lights will turn on. If the batteries are running low, the inner ring buttons (open, close, right arrow, left arrow, stop) light up RED. Replace the batteries. The remote takes two CR2032 batteries.
General| Opacity | Light Filtering or Room Darkening |
|---|---|
| Fabric Options | Various colors and textures |
| UV Protection | Up to 99% UV protection |
| Control Options | Voice Control |
| Power Source | Battery Power (PowerView®) |
| Installation | Professional installation recommended |
Overview of the shade's components and parts.
Lists all required tools and fasteners for installation.
Outlines installation steps and explains mounting methods.
Detailed steps for preparing and attaching mounting brackets.
How to attach the shade headrail to the installed brackets.
Instructions for optional hold-down brackets and dust covers.
Guides for connecting battery, satellite, or DC power.
Verifying shade functionality after installation.
Guide to operating the shade with the remote control.
Pairing shades with remote groups and basic operations.
Procedures for resetting travel limits and programming.
Solutions for common shade operation problems.
Instructions for detaching the shade from its mounting hardware.
Methods for cleaning the shade fabric and components.
FCC, Industry Canada, and European conformity information.
Information on the Hunter Douglas lifetime limited warranty.
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