What to do if the universal cord tensioner grabs onto the cord of my HunterDouglas Indoor Furnishing shade during operation?
If the universal cord tensioner grabs onto the cord of your HunterDouglas Indoor Furnishing shade during operation, check that it is mounted properly and reinstall if necessary.
How to change the chain wheel orientation of my HunterDouglas Sonnette Indoor Furnishing shade?
To change the chain wheel orientation of your HunterDouglas Indoor Furnishing shade: * Remove the screw and washer from the Metal bracket, keeping the nut in place. * Remove the chain wheel by pulling it up from the base of the bracket. Turn the chain wheel to the new orientation and press back onto the base. * Install the washer and the screw. * Replace the bracket cover.
Why do cells not align on side-by-side HunterDouglas Sonnette Indoor Furnishing shades?
Cell alignment is only guaranteed within 1/8" when HunterDouglas Indoor Furnishing shades are ordered at the same time, at the same height, with the same color and fabric, and when specified on the order form. Also, check that the windows are square and the same height.
What to do if HunterDouglas Indoor Furnishing shade will not fit into the installation brackets?
If your HunterDouglas Indoor Furnishing shade won't fit into the installation brackets, check that the installation brackets are aligned and level. Adjust and/or shim to level, if necessary. Ensure the heads of the mounting screws are flush against the installation bracket. Also, check that the headrail is completely inserted into the installation brackets, and the lever should snap to the right side of the bracket for proper installation.
Why is my HunterDouglas Sonnette shade not responding to the PowerView™ remote?
A shade will not operate using the remote until it has been joined to a group. Check that the correct group number is selected. Also, ensure that the batteries in the remote are correctly inserted and fresh. The LEDs that backlight the remote should come on full bright when STOP is pressed.
What to do if my HunterDouglas Sonnette bottom rail does not raise or lower completely?
The batteries may be low in the battery wand, satellite battery pack, or C-size satellite battery wand, so replace them. Check that the battery wand, satellite battery pack, C-size satellite battery wand, or DC power supply is securely connected to the power cable and that the cables are not pinched. Verify there is clearance between the ends of the shade and the window casement on inside mounts.
Overview of the shade's components and parts.
Lists all required tools and fasteners for installation.
Outlines installation steps and explains mounting methods.
Detailed steps for preparing and attaching mounting brackets.
How to attach the shade headrail to the installed brackets.
Instructions for optional hold-down brackets and dust covers.
Guides for connecting battery, satellite, or DC power.
Verifying shade functionality after installation.
Guide to operating the shade with the remote control.
Pairing shades with remote groups and basic operations.
Procedures for resetting travel limits and programming.
Solutions for common shade operation problems.
Instructions for detaching the shade from its mounting hardware.
Methods for cleaning the shade fabric and components.
FCC, Industry Canada, and European conformity information.
Information on the Hunter Douglas lifetime limited warranty.
General| Opacity | Light Filtering or Room Darkening |
|---|---|
| Fabric Options | Various colors and textures |
| UV Protection | Up to 99% UV protection |
| Control Options | Voice Control |
| Power Source | Battery Power (PowerView®) |
| Installation | Professional installation recommended |
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