Troubleshooting
32│Page
GENERAL
TROUBLESHOOTING
‐TEMPERATUREandAMOUNTOFHOTWATER‐
PROBLEM SOLUTIONS
Ittakeslongtimetoget
hotwateratthe
fixtures.
Thetimeittakestodeliverhotwaterfromthewaterheaterto
yourfixturesdependsonthelengthofpipingbetweenthetwo.
Thelongerthedistanceorthebiggerthepipes,thelongeritwill
take
togethotwater.
Thewate risnothot
enough.
Comp aretheflowandtemperature.Seethechartsonp.41.
Checkcrossplumbingbetweencoldwaterlinesandhotwater
lines.
Isthegassupplyvalvefullyopen?(p.25)
Isthegaslinesizedproperly?(p.18)
Isthegassupplypressureenough?
(p.19)
Isthesettemperaturesettoolow?(p.28‐29)
Thewate ristoohot.
Isthesettemperaturesettoohigh?(p.28‐29)
Thehotwaterisnot
availablewhenafixture
isopened.
Makesuretheunithas120VAC/60Hzpowersupply.
Ifyouareusingtheremotecontroller,isthepowerbuttonturned
on?
Isthegassupplyvalvefullyopen?(p.25)
Isthewatersupplyvalvefullyopen?(p.25)
Isthe
hotwaterfixturesufficientlyopentodrawatleast0.5GPM
throughthewaterheater?(p.28)
Istheunitfrozen?(p.30)
Isthereenoughgasinthetank/cylinder?(ForPropanemodels)
Thehotwaterturns
coldandstayscold.
Istheflowrateenoughtokeepthewaterheaterrunning?(p.28)
Doestherecirculationlinehaveenoughcheckvalves?(p.4)
Isthegassupplyvalvefullyopen?(p.25)
Arethefixturescleanofdebrisandobstructions?
Checkiftheflowrateis
toolow.(p.28‐29)
Fluctuationinhotwater
temperature.
Isthegaslinesizedproperly?(p.18)
Isthesupplygaspressuresufficient?(p.19)
Checkforcrossconnectionbetweencoldwaterlinesandhot
waterlines.