• Quick Code Reference document that details program code, utilities, and documentation included in
the ship group
Hardcopy installation instructions
Your shipment includes hardcopy installation instructions for the technical service representatives
who install your storage system.
Engineering changes (if applicable)
IBM occasionally releases engineering changes (ECs) to correct problems or provide more support. If
released, these ECs are included in your shipment for the technical service representative to install.
Customer components
IBM provides media and documents that are intended for you to keep.
• License and warranty documents
• READ ME FIRST for IBM products
• Quick Code Reference, which includes a listing of customer publications and media that is provided with
the storage system
• Customer publications CDs: One CD contains PDFs of customer publications and the other CD contains
PDFs of license and warranty documents.
Service components
IBM provides service-related media and documents with your storage system.
Keep the following components with your storage system so that technical service representatives can
use them when they service your storage system.
Service media
Your delivery includes the following media for technical service representatives to use:
• Operating system media
• Management console media:
– Management console critical backup SDHC memory card
– Dump, trace, statesave SDHC memory card, which technical support representatives use for
extracting statesave information during service
• A program temporary x (PTF) CD for the operating system
• Service documents CD, which includes the following documentation: DS8000 service documentation
and the DS8000 parts catalog.
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IBM DS8900F: DS8900F Introduction and Planning Guide