10    IBM Desktop System HMM
User Password
A user password denies access to the system by an 
unauthorized user when the system is powered on. 
When a user password is active, the password 
prompt appears on the screen each time the system 
is powered on. The system starts after the proper 
password is entered. See “User Password” on page 
20 for more information about how to change, remove 
and set password in Configuration/Setup Utility. 
In some cases, you might be required to service a 
system with an active and unknown user password. 
To clear a password from the system, follow these 
steps.
1. Turn off system unit. 
2. Unplug power cable from the electrical outlet. 
IMPORTANT: 
 Do not attempt these steps with the 
power cord plugged into the electrical outlet. 
The power supply maintains +5 Vdc of standby 
power when the power cord is plugged. 
System damage might result if the power cord 
is not unplugged during jumper setting. 
3. Set JP20 to 2-3 position to clear BIOS setting as 
original manufacture setting. See “System Board 
Jumpers and Connectors” on page 113.
IMPORTANT:
 To reinstall the password, the user 
must enter a password in the Configuration/Setup 
Utility. If Enhanced Security is enabled and the 
password is forgotten, the system board must be 
replaced.