48    IBM Desktop System HMM
Troubleshooting
Failing Parts or Assemblies: 
The check procedures 
generally help you trace a problem to one part or 
assembly. The last step of the specific check 
procedure you are using indicates that a part or 
assembly is failing. You should inspect the part or 
assembly before you decide to replace it. It might be 
loose, dirty, or in need of a small repair. The check 
procedures might lead you to two, or even three, 
possible failing parts or assemblies. The parts that 
might be failing are listed in order of the most 
probable failure. Also, the FRU parts are defined as 
replaced units and are not repaired in the field.
Measuring Voltages: 
Some check procedure steps 
instruct you to measure voltages on cable plugs and 
electronic board connectors. If you are asked to 
measure voltage at several places on a plug or 
connector, a chart next to or near the instruction 
indicates the number of the plug or connector, the pin 
numbers you should measure, the signal name, and 
the correct voltage for the condition you are 
measuring. Measure the voltage only at the pins 
listed in the chart. Remember to set the meter on the 
correct scale and to put the meter leads in the correct 
position for the voltage you are asked to measure.
NOTE: 
 Use frame ground as the ground reference. 
Attach the black (ground) lead of meter to 
frame ground, except where specified 
otherwise.
Factory-Installed Storage Devices
Use this check procedure to test any factory-installed 
drives, including Zip drives.
ATTENTION: 
The customer may have customized 
settings in the Configuration/Setup Utility (other 
than default settings) on the computer you are 
servicing. Running the Configuration/Setup 
Utility might alter those settings. Take note of 
the current settings and verify that the 
customer settings are in place when service is 
complete.