Troubleshooting
Printer Problems
Software Problems
Problem Action
The printer does not work. Verify that:
The parallel port is enabled. (Click on the Parallel Port (
) icon.
The printer is turned on and ready to print.
The printer signal cable is connected to the correct connector on the
computer. (For the location of the printer connector, see “parallel connector”
on page 23.)
If the preceding items are correct and the printer still does not work, run the
tests described in the printer manual. If the tests show that the printer is OK,
have the computer serviced.
Problem Action
An application program
does not work correctly.
To determine if a problem is caused by the software, verify that:
Your computer has the minimum memory required to use the software.
Refer to the manuals supplied with the software to verify this.
The software is designed to operate with your computer and your operating
system.
Other software works correctly with your computer.
Necessary device drivers are installed (see Chapter 7.)
The software you are using works correctly with another computer.
If you have received any error messages when using the application program,
refer to the manuals supplied with the software for a description of the
messages and a solution to the problem.
If the preceding items are correct and there is still a problem, contact your IBM
authorized reseller or IBM marketing representative for help.
You cannot install OS/2
Warp.
If you are using the 760EL (ESS audio model), see page 169.
256 IBM ThinkPad 760E, 760ED, or 760EL User's Guide
To Next Page
Loading...
Need help?
General
