MACH+ heat recovery units— User and installer manual
© Ideal Clima-page 19 of 20
9 WARRANTY CONDITIONS
The warranty of this product is governed by the general conditions of sale Ideal Clima (version 3.0) of which the
part relating to the warranty:
Ideal Clima guarantees its products for defects or manufacturing defects, with the express exclusion of any
defect or fact inherent in the installation, conduct and maintenance of the product. - 15.2 target audience-
Ideal Clima supplies products only to professional companies. By giving the order, the client declares that the
products are intended for use in the context of his professional, commercial or entrepreneurial activity. It is
therefore excluded the application of Norm 1999/44 / EC and D. Leg nr. 24 of 2 February 2002. The warranty is
limited to the products provided by Ideal Clima and only to the customer. Ideal Clima reserves the right to
apply their own conditions to guarantee, directly or indirectly through the subjects to be identified, the end
user only upon specific request and authorization of the Client, who remains entitled to the fulfillment of any
obligations with the end user in accordance with the regulations in force. - 15.3 performance under warranty-
the intervention under warranty implies, in Ideal Clima's opinion, the repair or replacement of the defective
product. In case of repair, the client undertakes to have its final customer perform those repairs that Ideal
Clima considers essential, allowing access to the plant. In case of replacement, Ideal Clima undertakes to
replace its defective products with other products with equal or superior characteristics, excluding any
expense of restoration of the property (labor, travel, transport, works etc.). In any case, production defects
must be recognized by Ideal Clima technicians. The components replaced under warranty remain the
property of Ideal Clima, to which they must be returned free of charge. - 15.4 validity and duration-the
warranty starts from the date of purchase of the product and has a duration of two years. The date of
purchase is evidenced by the invoice and the DDT. In case of dispute about the date of delivery, the
batch/date of production/serial number shown on the product will be authentic. The customer shall forfeit the
warranty if he does not report the defect within 8 days of the discovery and before the expiry of the maximum
term of the warranty. The duration of the warranty is not changed by warranty interventions - 15.5 limitations
and exclusions - the warranty does not cover defects attributable to transport, handling of the product, poor
storage (eg. non-dry environments, direct sun exposure etc.), installation and/or maintenance not carried out
by qualified personnel and enabled, according to the manufacturer's instructions and the regulations in force,
usage not in accordance with product characteristics, use of water, gas and electricity which is not suitable to
the product, use or maintenance, improper product, normal wear and tear -15.6 Right call: Ideal Clima
reserves the right to ask for a contribution for the intervention of the technical assistance centre authorized,
starting from the seventh month of the warranty period. This contribution will be quantified in advance and will
have to be paid directly to the CAT. This contribution will also be due if the product is defective.
10 NOTE
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