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FAULT CAUSE TROUBLESHOOTING
Detergent residue is present in the
detergent dispenser or the tablet
collecting tray.
Spray arms were blocked by table-
ware so detergent was not rinsed
out.
● Check that the spray arms are not blocked
and can rotate freely.
Detergent dispenser was damp
when detergent was added.
● Only add detergent to a detergent dispenser
when dry.
Excessive formation of foam oc-
curs.
Hand washing-up liquid is present
in dispenser for rinse aid.
● Immediately add rinse aid to the dispenser.
→"Adding rinse aid", Page18
Rinse aid has been spilled. ● Remove the rinse aid with a cloth.
Detergent or appliance care
product used causes excessive
foaming.
● Change the brand of detergent.
Information on display panel
FAULT CAUSE TROUBLESHOOTING
Special salt refill indicator lights up. Insufficient special salt. ● Add "Special salt" →Page18.
Sensor does not detect special salt
tablets.
● Do not use special salt tablets.
Refill indicator for special salt does
not light up.
Water softening system is switched
off.
● Set the water softening system.
→"Setting the water softening system", Page17
Refill indicator for rinse aid lights
up.
Insufficient rinse aid. 1. Add "Rinse aid" →Page18.
2. Set the amount of rinse aid to be dispensed.
→"Setting the amount of rinse aid", Page19
Refill indicator for rinse aid does
not light up.
Rinse aid system is switched off. ● Set the amount of rinse aid to be dispensed.
→"Setting the amount of rinse aid", Page19
Malfunctions
FAULT CAUSE TROUBLESHOOTING
Water is left in the appliance at the
end of the programme.
Filter system or area under the fil-
ters is blocked.
1. Clean the "Filters" →Page25.
2. Clean the "Wastewater pump" →Page35.
Programme has not yet ended. ● Wait until the programme ends or cancel the
programme with Reset.
● →"Terminate programme", Page22
Appliance cannot be switched on or
operated.
Appliance functions have failed. 1. Pull out the mains plug or switch off the fuse.
2. Wait at least 2minutes.
3. Connect the appliance to the power supply.
4. Switch the appliance on.
Appliance does not start. The mains fuse has tripped. ● Check the relevant fuse.
Mains cable is not inserted. 1. Check whether the socket works.
2. Check whether the mains cable is properly in-
serted in the socket and on the rear of the
appliance.
Appliance door is not closed prop-
erly.
● Close the appliance door.
Programme starts automatically. You did not wait until programme
ended.
● →"Terminate programme", Page22
Appliance stops during the pro-
gramme or cuts out.
Appliance door is not closed prop-
erly.
● Close the appliance door.
Power and/or water supply has
been interrupted.
1. Check the power supply.
2. Check the water supply.
Top basket is pressing against in-
ner door and preventing appliance
door from being closed securely.
● Check whether the rear panel of the appli-
ance is being pressed in by a socket or hose
holder that has not been removed.