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Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales
service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
● Incorrect repairs are dangerous.
● Repairs to the appliance should only be carried out by trained specialist staff.
● Only use genuine spare parts when repairing the appliance.
● If the power cord or the appliance power cable of this appliance is damaged, it must be replaced with a special power cord
or special appliance power cable, which is available from the manufacturer or its Customer Service.
Appliance safety
FAULT CAUSE TROUBLESHOOTING
Appliance door does not open at
the end of the programme.
Automatic door opening is not ac-
tivated.
● Activate the automatic door opening.
→"Overview of basic settings", Page23
Door is not correctly adjusted. ● Adjust the appliance door as described in the
installation instructions.
The door gap must be at least 70mm -
100mm.
Appliance door and door seal are
soiled.
● Clean the appliance door and door seal with
a damp cloth and a little washing-up liquid.
Wrong screws used to adjust the
door gap.
● Use size 4X30 bolts to adjust the door gap.
The bolts are included in the scope of supply.
If you use bolts that are too long, this can de-
activate the function of automatic door open-
ing.
The safety device switches off auto-
matic door opening.
● Call Customer Service.
Appliance door brushes against the
appliance or kitchen cabinets
● Install the appliance correctly as described in
the installation instructions and align.
Appliance door opens too wide at
the end of the programme.
Door is not correctly adjusted. ● Adjust the appliance door as described in the
installation instructions.
The door gap must be at least 70mm -
100mm.
Wrong screws used to adjust the
door gap.
● Use size 4X30 bolts to adjust the door gap.
The bolts are included in the scope of supply.
If you use bolts that are too long, this can de-
activate the function of automatic door open-
ing.
Error code / Fault display / Signal
FAULT CAUSE TROUBLESHOOTING
E:20-60 lights up alternately. Appliance has detected calcified
heating element.
1. Descale the appliance.
2. Operate the appliance with the "water soften-
ing system" →Page17.
1
E:30-00 will light up alternately. Water protection system is activ-
ated.
1. Turn off the water tap.
2. Call Customer Service.
E:31-00 will light up alternately. Water protection system is activ-
ated.
1. Turn off the water tap.
2. Call Customer Service.
E:32-00 will light up alternately or
indicator for water supply lights up.
Supply hose is kinked. ● Install the supply hose without kinks.
Water tap is turned off. ● Turn on the water tap.
Water tap is jammed or furred up. ● Turn on the water tap.
1
Depending on the appliance specifications