EonStor CS Installation Guide
page 50 / 97
To edit Service Manager settings:
a. Click Service Manager settings.
b. Enable Service Manager with the toggle.
c. Fill in your contact information (Email, country, etc.).
d. Check I agree to automatically notify Infortrend when critical events occur. The system
will automatically create a support ticket to Infortrend Service Center when any critical errors
occur.
e. Check I agree the requests from Infortrend support engineers to transmit system
information for troubleshooting. Upon request, the system will send out relevant
information (i.e., logs, system configurations, and core dumps) for diagnosis to Infortrend and
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