Ingenico 5100 - Ingenico 5100 Terminal Features

8
Prompt
Q&A
While navigating
through transactions,
you’ll find that some
prompts aren’t as clear
as others. This section
clarifies those prompts.
Prompt Description/Action
1. MERCH 1
2. MERCH 2
3. MERCH 3
For multi-merchant terminals, press
the number assigned to the desired
merchant.
ENTER LAST 4
DIGITS OF CARD#
Key the last 4 digits of the card
number and press [ENTER] (the
green button).
ENTER SERVER/CASHIER ID Key the server/cashier ID (up to 6
digits in length) and press [ENTER].
ENTER INVOICE NUMBER Key the invoice number (up to 6
digits in length) and press [ENTER].
DUPLICATE TRANSACTION
CANCEL ACCEPT
Press the hot key under the desired
option to accept or cancel the
duplicate transaction.
ENTER CUST REFERENCE # Key the customer reference number
(up to 30 characters in length) and
press [ENTER].
CARD PRESENT?
YES NO
Press the hot key under the
appropriate option to indicate
whether or not the manually
entered card is present.
ENTER CARD CODE
VERIFICATION #
Key the Card Verification Code from
the card and press [ENTER].
1. NOT PRESENT
2. ILLEGIBILE
3. ABSENT
Press the number of the appropriate
option to indicate why the Card
Verification Code is not available.
TAX EXEMPT?
YES NO
Press the hot key under the
appropriate option to indicate
whether the transaction is tax
exempt.
ENTER EXPIRATION DATE
MMYY
Key the card’s expiration date in
MMYY format and press [ENTER].
ENTER
APPROVAL CODE
Key in the 6 character approval code
and press [ENTER].