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Ingenico 5100 User Manual

Ingenico 5100
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Ingenico 5100
Paymark Version 6.0 Contactless
Operating Guide
VERSION 1.3
Document ID: 0072

Table of Contents

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Ingenico 5100 Specifications

General IconGeneral
ConnectivityEthernet
Card ReaderMagnetic stripe
ProcessorARM-based processor
MemoryFlash memory for storage
SecurityPCI PTS certified
Payment MethodsCredit cards, debit cards
Operating SystemProprietary OS
Power SupplyAC adapter

Summary

Hardware Overview

Ingenico 5100 Terminal

Description of the Ingenico 5100 terminal, its handset, and connection cables.

Ingenico 5100 Terminal Features

Details on the features of the Ingenico 5100 terminal, including its printer, display, and keyboard.

Ingenico 5100 Keyboard Layout

Overview of the Ingenico 5100 terminal's keyboard layout and key functions.

Ingenico 5100 Card Reader

Information on the magnetic stripe and smart card reader functionality.

Ingenico 3010 Pinpad and Peripherals

Ingenico 3010 Pinpad Overview

Description of the Ingenico 3010 pinpad and its interface cable.

Ingenico 3010 Pinpad Features

Details on the features of the Ingenico 3010 pinpad, including its display and keyboard.

Ingenico 3010 Keyboard Layout

Overview of the Ingenico 3010 pinpad's keyboard layout and key functions.

SkyPay-300 Reader Overview

Description of the SkyPay-300 contactless reader, including its handset and cable.

Ingenico 5100 Port Layout

Diagram showing the port layout on the rear of the Ingenico 5100 terminal.

i3010 Pinpad Installation

Step-by-step guide for installing an i3010 pinpad to an i5100 terminal.

Terminal Setup and Configuration

Configuration Flowchart

Overview of the procedure to activate the Paymark terminal.

EFTPOS Configuration Options

Enables the terminal to operate as an EFTPOS terminal, covering various communication modes.

Dial-Up Configuration

Procedure for configuring the terminal for dial-up communication.

TCP-IP with Dial Back-up Configuration

Procedure for configuring TCP-IP communication with dial backup.

TCP-IP Configuration

Procedure for configuring TCP-IP communication for the terminal.

Multi-Merchant Configuration

Function to configure the terminal for multi-merchant operation, supporting up to 8 merchants.

Master Memory Reset

Resets the memory of all active merchants on the terminal to factory default values.

Contactless Configuration

Allows selection of the preferred COM port for operating the contactless solution.

Remote Key Injection (PKMS) Configuration

Configures the Remote Key Injection operation for security key injection.

Enable/Disable Terminal Functions

Allows enabling or disabling of specific terminal functions as required.

Configure Receipt Header and Footer

Allows customization of the receipt with merchant name and address lines.

Restart Terminal

Function to restart the terminal following specific operational steps.

Terminal Operation Procedures

Merchant Logon and Reversals

Steps to initiate a merchant logon for terminal connection and verification.

Purchase Transaction Guide

Procedure for performing a purchase transaction using a debit card.

Contactless Purchase Transactions

Process for contactless purchase transactions, including limits and PIN/signature requirements.

Cash Out Transaction

Procedure for performing a cash out transaction using a debit card.

Refund Transaction Guide

Procedure for performing a refund transaction, requiring a Merchant Refund Card.

Card Not Present Transaction

Guide for manually entering card details for transactions without physical card presence.

EMV Chip Card Transactions

Processing EMV chip card transactions with choice of PIN or signature.

Debit Tipping Transaction

Allows merchants to accept tips via debit card on purchase transactions.

Credit Card Tipping Transactions

Allows merchants to add a tip amount to a credit card transaction.

Tip Transactions Management

Procedures for adding or adjusting tip amounts to transactions.

Hospitality Transactions

Allows merchants to perform hospitality transactions, including authorisation and completion.

Cheque Verification Authorisation

Authorises cheques to verify their validity for cheque payments.

Merchant Administration Functions

Standard functions for merchant administration, including totals and settlement.

Duplicate Receipt

Function to print a duplicate of the last cardholder transaction receipt.

Electronic Offline Vouchers (EOV)

Allows acceptance of offline transactions during communication failures.

EOV Mode Operations

Covers EOV mode notification and manual upload of offline transactions.

Administration and Features

Passwords for Configuration

List of passwords used for terminal configuration and testing.

Diagnostic Functions

Performs diagnostic functions to aid in terminal maintenance.

Extra Terminal Functions

Access to additional functions like Xtra menu options for printing and restart.

Training Mode Operation

Enables toggling the terminal into a training mode for demonstration purposes.

New Terminal Features

Details new features: Declined Alert, One/Two Piece Unit, Encryption, Receipt Copy, Connectivity options.

Safety, Maintenance, and Contact

Safety and Maintenance Basics

Covers cleaning, general safety information, and ingress guards for the terminal.

Power Supply and Connections

Details on external power supply requirements and cable connection points.

Printer, Paper, and Environment

Instructions for printer lid, paper size, loading, and operating temperature.

Skyzer Technologies Contact Details

Contact information for Skyzer Technologies for support and inquiries.

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