Ingenico 5100 - Tip Transactions Management

SKYZER TECHNOLOGIES PAGE 64 OF 97
INGENICO 5100 PAYMARK VERSION 6.0 OPERATING GUIDE Version 1.3
4.10.2 Tip Transactions
Adding or adjusting the tip amount to a transaction.
Step
Terminal Display
Description
1.0
TIPPING
TIPPINGTIPPING
TIPPING
AUTH ADJ
AUTH ADJAUTH ADJ
AUTH ADJ UTIL
UTILUTIL
UTIL
Press ENTER to scroll through the menu options until the TIPPING menu is
shown on the display.
Press SAV key to select ADJ.
2.0
RETRIEVE BY
RETRIEVE BYRETRIEVE BY
RETRIEVE BY
1.
1.1.
1. TRANS NUMBER
TRANS NUMBERTRANS NUMBER
TRANS NUMBER
2. CARD NUMBER
2. CARD NUMBER2. CARD NUMBER
2. CARD NUMBER
3. AUTH NUMBER
3. AUTH NUMBER3. AUTH NUMBER
3. AUTH NUMBER
4. PURCHASE AMOUNT
4. PURCHASE AMOUNT4. PURCHASE AMOUNT
4. PURCHASE AMOUNT
5. TIP AMOUNT
5. TIP AMOUNT5. TIP AMOUNT
5. TIP AMOUNT
6. TOTAL AMOUNT
6. TOTAL AMOUNT6. TOTAL AMOUNT
6. TOTAL AMOUNT
Select the desired search criteria by pressing the corresponding number on the
terminal to retrieve the stored transaction.
Example: 1 for TRANS NUMBER
NOTE: The option 5 TIP AMOUNT will not work if that particular transaction
does not have the TIP amount entered. Once the transaction has got the TIP
amount added, then the merchant will be able to retrieve the transaction through
TIP amount.
3.0
ENTER TRAN NUM
ENTER TRAN NUMENTER TRAN NUM
ENTER TRAN NUM Enter transaction number which can be obtained from the receipt.
Example: 000001
4.0
PLEASE WAIT
PLEASE WAITPLEASE WAIT
PLEASE WAIT Terminal will display PLEASE WAIT while retrieving the selected transaction from
the terminal.
5.0
TRAN XXXXXX
TRAN XXXXXX TRAN XXXXXX
TRAN XXXXXX
AUTH
AUTHAUTH
AUTH
CARD XXXXXX....XXXX
CARD XXXXXX....XXXXCARD XXXXXX....XXXX
CARD XXXXXX....XXXX
TOTAL AMT NZ$XX.XX
TOTAL AMT NZ$XX.XXTOTAL AMT NZ$XX.XX
TOTAL AMT NZ$XX.XX
REQUIRED TRANS. Y/N
REQUIRED TRANS. Y/NREQUIRED TRANS. Y/N
REQUIRED TRANS. Y/N
Transaction details are displayed.
Press ENTER to select that transaction and proceed through step 6.0.
Press CLEAR to exit and return to step 2.0.
6.0
PUR $XX.XX
PUR $XX.XXPUR $XX.XX
PUR $XX.XX
TIP $0.00
TIP $0.00TIP $0.00
TIP $0.00
TOTAL $XX.XX
TOTAL $XX.XXTOTAL $XX.XX
TOTAL $XX.XX
ADJUST
ADJUSTADJUST
ADJUST TIP Y/N
TIP Y/NTIP Y/N
TIP Y/N
To add or adjust the TIP amount:
Press ENTER to proceed with adding/adjusting the TIP amount or
Press CLEAR to exit and return to Step 2.0
7.0
TIP AMT
TIP AMTTIP AMT
TIP AMT $0.00
$0.00$0.00
$0.00
NEW TIP AMOUNT?
NEW TIP AMOUNT?NEW TIP AMOUNT?
NEW TIP AMOUNT?
$XX.XX
$XX.XX$XX.XX
$XX.XX
The TIP amount will be displayed as $0.00 if not previously entered. Key in the
TIP AMOUNT that has been specified by the cardholder then followed by
ENTER.
8.0
TIP $XX.XX
TIP $XX.XXTIP $XX.XX
TIP $XX.XX
AMT CORRECT Y/N
AMT CORRECT Y/NAMT CORRECT Y/N
AMT CORRECT Y/N
Press ENTER if the Tip amount entered is correct or CLEAR to cancel the Tip
amount and return to the previous screen to re-enter correct amount.
NOTE: The terminal is to limit the total amount of the purchase completion to a
maximum of 150% of the value of the accepted authorization i.e. the TIP
amount cannot exceed 50% of the authorised amount.
9.0
TIP ACCEPTED
TIP ACCEPTEDTIP ACCEPTED
TIP ACCEPTED TIP amount has been accepted.