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Ingenico 5110 User Manual

Ingenico 5110
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Commonwealth Bank of Australia
ABN 48 123 123 124
INGENICO 5110 & 7910 TERMINAL SUPPLEMENTARY TERMINAL OPERATOR GUIDE v2.59
EFTPOS PLUS & EFTPOS MOBILE
EPEMV2.59.0408
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Ingenico 5110 Specifications

General IconGeneral
BrandIngenico
Model5110
CategoryPayment Terminal
LanguageEnglish

Summary

EFTPOS MOBILE – USING THE TERMINAL

Charging the battery

Recharge the EFTPOS MOBILE battery using the external power supply cable.

Paper loading

Load paper into the EFTPOS MOBILE terminal's built-in thermal printer.

Switching the terminal on and off

Procedures for powering up and shutting down the EFTPOS MOBILE terminal.

Sleep mode

Terminal conserves battery by entering a low-power sleep mode after inactivity.

Processing transactions

Refer to Ingenico 5110 guide for processing debit/credit card transactions.

Settlement options

Manual settlement required for Ingenico 7910 mobile terminal daily.

MULTI-MERCHANT

PRE-AUTHORISATION

How to perform a pre-authorisation transaction on a credit card

Steps to check funds and place a hold on credit card transactions.

Completing a pre-authorisation transaction

Steps to finalize a pre-authorisation to credit funds to your settlement account.

TIPPING

Processing debit card tip transactions

Adding tips to debit card transactions, including customer selection and PIN entry.

Processing credit and charge card tip transactions

Handling tips for credit/charge cards, including manual entry on receipts.

Completing credit and charge card tip transactions

Adding customer-written tips to purchase amounts for credit/charge cards.

Batch Upload

Uploading tip transactions to the bank for processing before settlement.

TIP MENU FUNCTIONS

Tip Adjustments Menu Access

Steps to navigate the terminal to access the Tip Adjustments menu.

TIP REPORTING

Tipping Transaction List

Prints credit/charge card transactions eligible for tips before Batch Upload.

Server Tip Report and Tip Totals Report

Reports detailing tips by server or total tips, requiring Server ID activation.

Shift Totals Report and Cumulative Totals Report

Reports showing transaction summaries for shifts and cumulative periods.

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