Ingenico 5100 - Card Not Present Transaction

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INGENICO 5100 PAYMARK VERSION 6.0 OPERATING GUIDE Version 1.3
4.6 CARD NOT PRESENT TRANSACTION
Credit Card numbers can be entered manually, simply by entering the card
number into the keypad when required transaction has been selected.
Example: Purchase, Refund, Tipping Authorisation, Hospitality Authorisation,
Extra Charges and Top-up Authorisation.
Step
Terminal Display
Description
1.0
PAYMARK
PAYMARKPAYMARK
PAYMARK EFTPOS
EFTPOSEFTPOS
EFTPOS
PUR CASH RFND
PUR CASH RFNDPUR CASH RFND
PUR CASH RFND
Select desired transaction.
Example: Press CHQ key to select purchase transaction.
2.0
PRESENT/
PRESENT/PRESENT/
PRESENT/SWIPE OR
SWIPE ORSWIPE OR
SWIPE OR
INSERT CARD
INSERT CARDINSERT CARD
INSERT CARD
Rather than presenting/swiping or inserting card, press FUNC.
3.0
CARD NUMBER:
CARD NUMBER:CARD NUMBER:
CARD NUMBER:
XXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Terminal will then prompt for the card number to be manually entered.
Key in the card number and press ENTER.
4.0
EXPIRY <MMYY>:
EXPIRY <MMYY>:EXPIRY <MMYY>:
EXPIRY <MMYY>:
XXXX
XXXXXXXX
XXXX
Enter the expiry date as shown on card. Ensure that numbers are in month/year
format.
Key in expiry date and press ENTER.
5.0
CSC ON CARD Y/N
CSC ON CARD Y/NCSC ON CARD Y/N
CSC ON CARD Y/N
Terminal will prompt whether card has a CSC (Card Security Code = a 3-4 digit
number on back of card.)
Press ENTER to key in the Card Security Code number and proceed with step 6.0.
Press CLEAR to select ‘NO’ and proceed with step 7.0.
6.0
ENTER CSC CODE
ENTER CSC CODEENTER CSC CODE
ENTER CSC CODE If YES is selected, key in the CSC code as it appears on the back of the card and
press ENTER.
7.0
SELECT REASON
SELECT REASONSELECT REASON
SELECT REASON
1. NOT ON CARD
1. NOT ON CARD1. NOT ON CARD
1. NOT ON CARD
2. CANNOT READ
2. CANNOT READ2. CANNOT READ
2. CANNOT READ
3. CUST ADVISED
3. CUST ADVISED3. CUST ADVISED
3. CUST ADVISED
If NO is selected, choose the appropriate reason by pressing the corresponding
number key.
8.0
PURCHASE AMOUNT?
PURCHASE AMOUNT?PURCHASE AMOUNT?
PURCHASE AMOUNT?
$0.00
$0.00$0.00
$0.00
Terminal will prompt for Purchase Amount
Enter the purchase amount and press ENTER.
9.0
CASH OUT
CASH OUTCASH OUT
CASH OUT AMOUNT?
AMOUNT?AMOUNT?
AMOUNT?
$0.00
$0.00$0.00
$0.00
Only
applicable if the CASH OUT is turned on.
Press ENTER to bypass “CASH OUT”