Ingenico 5100 - Cash Out Transaction

SKYZER TECHNOLOGIES PAGE 52 OF 97
INGENICO 5100 PAYMARK VERSION 6.0 OPERATING GUIDE Version 1.3
4.4 CASH OUT TRANSACTION
EFTPOS allows the merchant to give cash to a cardholder, in order to lower the
amount of cash held on site. A CASH transaction transfers funds equivalent to
the amount of cash withdrawn from the cardholders account to the
merchants account.
To perform CASH OUT transaction using a debit card (i.e. cheque or savings
account), follow the steps below:
Step
Terminal Display
Description
1.0
PAYMARK
PAYMARKPAYMARK
PAYMARK EFTPOS
EFTPOSEFTPOS
EFTPOS
PUR CASH RFND
PUR CASH RFNDPUR CASH RFND
PUR CASH RFND
Select desired transaction.
Example: Press SAV key to select a cash transaction.
2.0
SWIPE OR
SWIPE ORSWIPE OR
SWIPE OR
INSERT CARD
INSERT CARDINSERT CARD
INSERT CARD
Swipe or Insert the cardholder’s card.
3.0
CASH OUT AMOUNT?
CASH OUT AMOUNT?CASH OUT AMOUNT?
CASH OUT AMOUNT?
$XX.XX
$XX.XX$XX.XX
$XX.XX
Enter the cash withdrawal amount followed by ENTER
NOTE: Cash amounts must be multiples of the minimum currency increment (10
cents).
4.0
AWAITING ACCOUNT
AWAITING ACCOUNTAWAITING ACCOUNT
AWAITING ACCOUNT The terminal waits for the cardholder to select the account type on the pinpad.
5.0
ACCOUNT $XX.XX
ACCOUNT $XX.XXACCOUNT $XX.XX
ACCOUNT $XX.XX
CHQ SAV CR
CHQ SAV CRCHQ SAV CR
CHQ SAV CR
The pinpad will prompt for account selection. Ask the cardholder to select their
account type.
Example: CHQ
6.0
AWAITING PIN
AWAITING PINAWAITING PIN
AWAITING PIN The terminal waits for the cardholder to key in the PIN on the pinpad.
7.0
CHQ
CHQCHQ
CHQ-
--
-PIN $XX.XX
PIN $XX.XXPIN $XX.XX
PIN $XX.XX
****
********
****
The pinpad will prompt for the PIN entry. Ask the cardholder to key in their PIN.
8.0
PROCESSING
PROCESSINGPROCESSING
PROCESSING NOW
NOWNOW
NOW PROCESSING NOW will be displayed on the terminal and pinpad.
9.0
ACCEPTED
ACCEPTEDACCEPTED
ACCEPTED Transaction has been ACCEPTED with PIN entry and prints the transaction receipt.
10.0
DECLINED
DECLINEDDECLINED
DECLINED Transaction has been DECLINED with PIN entry and prints the transaction receipt.