Ingenico 5100 - Tipping Utilities; Void Tip

SKYZER TECHNOLOGIES PAGE 66 OF 97
INGENICO 5100 PAYMARK VERSION 6.0 OPERATING GUIDE Version 1.3
4.10.3 Tipping Utilities
There are three functions under the Tipping Utility menu, as follows:
4.10.3.1 Void Tip
This function allows the merchant to void a Credit Card Tipping transaction.
Note: When voiding TIP, the entire TIP transaction will be voided.
Step
Terminal Display
Description
1.0
TIPPING
TIPPINGTIPPING
TIPPING
AUTH ADJ
AUTH ADJAUTH ADJ
AUTH ADJ UTIL
UTILUTIL
UTIL
Press ENTER to scroll through the menu options until the TIPPING menu is
shown on the display.
Press CR to select UTILITY.
2.0
SELECT FUNCTION
SELECT FUNCTIONSELECT FUNCTION
SELECT FUNCTION
1.
1.1.
1. VOID TIP
VOID TIPVOID TIP
VOID TIP
2. UPLOAD
2. UPLOAD2. UPLOAD
2. UPLOAD
3. PRINT
3. PRINT3. PRINT
3. PRINT
Select the desired function by pressing the corresponding number key.
Example: Select 1 to perform VOID TIP FUNCTION.
3.0
RETRIEVE BY
RETRIEVE BYRETRIEVE BY
RETRIEVE BY
1.
1.1.
1. TRANS NUMBER
TRANS NUMBERTRANS NUMBER
TRANS NUMBER
2. CARD NUMBER
2. CARD NUMBER2. CARD NUMBER
2. CARD NUMBER
3. AUTH NUMBER
3. AUTH NUMBER3. AUTH NUMBER
3. AUTH NUMBER
4. PURCHASE AMO
4. PURCHASE AMO4. PURCHASE AMO
4. PURCHASE AMOUNT
UNTUNT
UNT
5. TIP AMOUNT
5. TIP AMOUNT5. TIP AMOUNT
5. TIP AMOUNT
6. TOTAL AMOUNT
6. TOTAL AMOUNT6. TOTAL AMOUNT
6. TOTAL AMOUNT
Select the desired search criteria by pressing the corresponding number on the
terminal to retrieve the stored transaction.
Example: 1 for TRANS NUMBER
4.0
ENTER TRAN NUM
ENTER TRAN NUMENTER TRAN NUM
ENTER TRAN NUM
Enter the transaction number which can be obtained from the receipt.
Example: 000001
5.0
PLEASE WAIT
PLEASE WAITPLEASE WAIT
PLEASE WAIT Terminal will display PLEASE WAIT while retrieving the selected transaction.
6.0
TRAN XXXXXX
TRAN XXXXXX TRAN XXXXXX
TRAN XXXXXX
AUTH
AUTHAUTH
AUTH
CARD XXXXXX....XXXX
CARD XXXXXX....XXXXCARD XXXXXX....XXXX
CARD XXXXXX....XXXX
TOTAL AMT NZ$XX.XX
TOTAL AMT NZ$XX.XXTOTAL AMT NZ$XX.XX
TOTAL AMT NZ$XX.XX
REQUIRED TRANS. Y/N
REQUIRED TRANS. Y/NREQUIRED TRANS. Y/N
REQUIRED TRANS. Y/N
Transaction details are displayed.
Press ENTER to select that transaction and proceed through step 7.0.
Press CLEAR to exit and return to step 3.0.
7.0
CANCEL?
CANCEL?CANCEL?
CANCEL?
TIP TRANSACTION
TIP TRANSACTIONTIP TRANSACTION
TIP TRANSACTION
Press ENTER to cancel the TIP Transaction and follow through step 8.0
Press CLEAR to exit and return to TIPPING menu.
8.0
PLEASE WAIT
PLEASE WAITPLEASE WAIT
PLEASE WAIT Void TIP Transaction is processing