Ingenico 5100 - Credit Card Tipping Transactions

SKYZER TECHNOLOGIES PAGE 63 OF 97
INGENICO 5100 PAYMARK VERSION 6.0 OPERATING GUIDE Version 1.3
4.10 CREDIT CARD TIPPING TRANSACTION
This function allows the merchant to add a TIP amount to a credit card
transaction.
4.10.1 Authorisation
This transaction requests the approval for the Purchase to proceed. The
transaction is not a financial transaction, but verifies that the cardholder has
the funds available for the intended purchase. If approved, the authorised
amount is held until the purchase is completed.
NOTE: When Credit Card Tipping function is enabled on the terminal, the
terminal defaults to credit card tipping authorisation transaction at card swipe
or insertion of chip card from the idle screen automatically.
Step
Terminal Display
Description
1.0
TIPPING
TIPPINGTIPPING
TIPPING
AUTH ADJ
AUTH ADJAUTH ADJ
AUTH ADJ UTIL
UTILUTIL
UTIL
Press ENTER to scroll through the menu options until the TIPPING menu is
shown on the display.
Press CHQ key to select AUTH.
2.0
SWIPE OR
SWIPE ORSWIPE OR
SWIPE OR
INSERT CARD
INSERT CARDINSERT CARD
INSERT CARD
Swipe or insert card to process the transaction.
3.0
PURCHASE AMOUNT?
PURCHASE AMOUNT?PURCHASE AMOUNT?
PURCHASE AMOUNT?
$0.00
$0.00$0.00
$0.00
Enter the Purchase amount to process the transaction and press ENTER
4.0
AWAITING ACCOUNT
AWAITING ACCOUNTAWAITING ACCOUNT
AWAITING ACCOUNT The terminal waits on the account selection from the cardholder on the pinpad.
5.0
ACCOUNT $XX.XX
ACCOUNT $XX.XXACCOUNT $XX.XX
ACCOUNT $XX.XX
CHQ SAV CR
CHQ SAV CRCHQ SAV CR
CHQ SAV CR
The pinpad will prompt for account selection. Ask the cardholder to select the CR
account on the pinpad.
NOTE: If the card used has only one account type which is credit, the
terminal will process the transaction without prompting to select
account. However, if a transaction is executed using Chip Card, then all
the account type will be displayed for cardholder to select from.
8.0
PROCESSING NOW
PROCESSING NOWPROCESSING NOW
PROCESSING NOW
PROCESSING NOW will be displayed on the terminal and pinpad while processing
the transaction.
9.0
SIG REQUIRED
SIG REQUIREDSIG REQUIRED
SIG REQUIRED
SIG REQUIRED will be displayed on both terminal and pinpad screen. Tear the
receipt off and ask the cardholder to sign the receipt.
NOTE: Under Paymark’s specification, tipping transactions must be verified by
the cardholder’s signature rather than PIN.