Ingenico VeriFone Series User Manual

CREDIT/DEBIT REFUND
• Select REFUND
• If prompted, enter password and press ENTER
• Input amount and press ENTER
• If prompted, select YES to conrm amount or NO to
cancel transaction
• If NO is selected, press CANCEL to end transaction
• Swipe, insert, or tap card, or manually enter the account
# and press ENTER
• If prompted, select CREDIT or DEBIT
• If prompted “Enter PIN or press Enter”, cardholder
enters PIN or presses ENTER to bypass
• If prompted, enter Orig Tran Date and press ENTER
• If manually keyed, enter expiration date and press
ENTER
• If manually keyed, imprint card and press ENTER
(The transaction processes and a Merchant Copy of the
receipt prints)
• Select YES to print Customer Copy
CREDIT/DEBIT VOID
• Select VOID
• Select YES to void last transaction or NO to void a
different transaction
• If YES is selected, proceed to next step
• Select YES if desired transaction is displayed, select
NEXT to review other transactions, or select NO to exit
Void menu
• If NO is selected, proceed to next step
• Select INV# or ACCT# to search transactions
• Input Invoice # or last 4 digits of account # and press
ENTER
• Select YES if desired transaction is displayed, select
NEXT to review other transactions, or select NO to exit
Void menu
(The transaction processes and a Merchant Copy of the
receipt prints)
• Select YES to print Customer Copy
REPORTS
• Press REPORTS
• Select from displayed reports or press key below until
option appears
• Select the desired report
• If displayed, respond to additional prompts
• Selected report will print
CREDIT FORCE
• Select
FORCE
• Input amount and press ENTER
• If prompted, select YES to confirm amount or NO to
cancel transaction
• If NO is selected, press CANCEL to end transaction
• Swipe, insert, or tap card, or manually enter the account
# and press ENTER
• Select CREDIT
• If manually keyed, enter expiration date and press
ENTER
• If prompted, select SALE or PHONE
• If SALE is selected, imprint card and press ENTER
• Input approval code and press ENTER
(The transaction processes and a Merchant Copy of the
receipt prints)
• Select YES to print Customer Copy
TIP ADJUSTMENT
Note: Tip Adjustment is not allowed on some transactions
• Press
TIP
• Retrieve by SRVR, AMT, ACCT, or INV# to search
transactions
• Input Server ID, Amount, Last 4 digits of account # or
Invoice # and press ENTER
• Select ADJ to adjust the displayed transaction
• Select PREV or NEXT to scroll
• Select CANCEL to exit tip adjust
• If ADJ is selected:
• The current tip amount will display if entered
• Input new tip amount and press ENTER
• Tip adjust will display “Approved”
• Select CANCEL to return to Tip menu
SETTLEMENT
• Select SETTLEMENT
• If prompted, enter password and press ENTER
• Confirm totals on display and press ENTER
• The Settlement processes and the Settlement Report
prints

Ingenico VeriFone Series Specifications

General

Brand	Ingenico
Model	VeriFone Series
Category	Payment Terminal
Language	English