69
Insignia 48" 1080p 60Hz LED TV
www.insigniaproducts.com
My TV’s
remote
control does
not control
the device.
• Make sure that there are no
obstructions between the remote
control and the remote control
sensors on your TV and the device.
• Depending on the device, all the
buttons may not work.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 38.
• If you are trying to control the volume
on an HDMI CEC audio receiver using
your TV remote control, make sure
that the TV Speakers option on the
Audio menu is set to On. See
Adjusting sound settings on page 47.
• If you are trying to control the volume
on an HDMI CEC audio receiver using
your TV remote control, make sure
that the Audio Receiver option on
the INlink menu is set to On. See
Turning Audio Receiver on or off on
page 39.
• The device may not support this
feature. See the documentation that
came with the device for more
information.
The device
does not show
up in the
INlink Device
list.
• Make sure that the device is turned
on.
• Make sure that the HDMI cable is
connected securely to your TV and
the device.
• Make sure that the device is
connected to your TV with an HDMI
cable.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 38.
• Make sure that the device is a CEC
device. See the documentation that
came with the device.
My device
does not turn
off when I turn
off my TV.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 38.
• Make sure that Device Auto Power
Off is set to On on the INlink menu.
See Turning Device Auto Power Off on
or off on page 38.
• The device may not support this
feature. See the documentation that
came with the device for more
information.
Problem Solution
My TV does
not turn on
when I turn on
my device.
• Make sure that the INlink feature is
turned on. See Turning INlink on or off
on page 38.
• Make sure that TV Auto Power On is
set to On on the INlink menu. See
Turning TV Auto Power On on or off
on page 39.
• The device may not support this
feature. See the documentation that
came with the device for more
information.
The Audio
Receiver
setting on the
INlink menu
keeps turning
back on after
it is turned off.
• When Audio Receiver is set to Off
and INlink Control is set to On and
you make an adjustment to the audio
receiver (for example, turn the volume
knob or press a button), Audio
Receiver is automatically set to On.
To prevent this from happening, turn
off the INlink feature. See Turning
INlink on or off on page 38.
Two volume
bars appear
when
adjusting the
volume.
• When you adjust the volume on the
audio receiver or with the TV remote
control, a double volume bar appears,
one for the TV volume and one for the
audio receiver volume.
I cannot select
the Root
Menu option
on the INlink
menu.
OR
The device’s
root menu
does not open
when I select
Root Menu
on the INlink
menu.
• The device may not support this
feature. See the documentation that
came with the device for more
information.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your
TV, then turn it on again.
Problem Solution
To Next Page
Loading...
